The Opportunity
This Clinical Administrator position supports the daily operations of all departments, patients and clients within our Brisbane Procedure Centre environment.
Duties
This role is a customer service-based position representing City Fertility as the first point of contact for most day surgery patients, providing a meet and greet and a friendly and empathetic phone manner. Along with exemplary customer services other associated duties of this role include:
- responsibility for managing incoming calls, booking appointments, and patient registration
- providing comprehensive cost quotes individualised to the patients treatment plan
- Billing of day surgery and IVF patients within Medicare and private healthcare guidelines
- Along with day surgery billing, applicants with coding experience and/or qualifications will be highly regarded.
About You
We are looking for someone who is patient-focused, compassionate, supportive, and a team promoter. Ideally, you will bring the following to the role:
- Min 2 years’ experience working in a Day Hospital, Procedure Clinic or Hospital environment
- Must have experience in the Health Industry and basic medical terminology training
- Understanding of Medicare / Private Health Billing, preferred but not essential
- Intermediate to advanced MS Office
- Genie Software, Clinic to Cloud, Pracsoft or equivalent billing software
- Experience with day surgery software such as SimDay or Dox will be highly regarded
Application Process
If this opportunity sounds like the perfect fit for you, submit your application now by clicking the ‘Apply’ button. Alternatively, you can find all our opportunities at
City Fertility Career Opportunities: https://www.cityfertility.com.au/about-us/career-opportunities/
City Fertility is an equal opportunity employer - All facets of diversity are important to us and we endeavour to create an environment where everyone, regardless of factors such as gender, age, ability, race, ethnicity, sexual orientation, gender identification or religion, can contribute to our progressive business.
- An applicant must be legally entitled to work in Australia - successful candidates are required to provide proof of their right to work in Australia prior to commencement.
- Candidates applying for day procedure/hospital positions may be required to provide proof of specific immunisations and vaccinations.
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