Statement Of Employment Philosophy
Being a part of Tanner Health System is more than a job, it is a promise we make to treat every patient with exceptional service every time they walk through our doors. Service excellence is the foundation of our organizational culture and the expectations we all set for each other, our patients, physicians and our community. All employees agree to abide by a set of service standards. These standards are the promise we make to provide the best care possible, and represent our beliefs, values and who we strive to become. We each commit to making Tanner Health System a great place for our employees to work, for patients to receive care and for physicians to practice medicine.
Functions
Area of Responsibilities
- Coordinates all breast related image transfer whether electronic, CD, etc., within THS, to and from outside facilities.
- Demonstrates high proficiency in the use of Epic, PACS, Powershare, Powerscribe, etc.
- Exhibits department and facility mission characteristics with patients, visitors, family members, co-workers, physicians, and or office staff members and others they may come in contact with as a representative of Tanner Health System, always presenting exemplary customer service.
- Maintains confidentiality of all patient data and medical information.
- Participates in PI activities. Knowledge of and participates in activities related to Joint Commission accreditation.
- Makes suggestions for improvement of patient care, processes, or procedures.
- Monitors environment promoting maintenance of patient, employee, and visitor safety.
- Makes independent decisions and displays emotional maturity. Utilizes sound judgement in making decisions in the absence of supervisor. Responsible for assuring that prompt and accurate services are provided to all customers.
- Distinguishes and responds correctly to disaster and/or emergency situations.
- Participates in orientation of new employees.
- Performs other related duties as assigned.
- Reviews daily mammography schedule to determine appropriate study is scheduled based on any previous Bi-RADS recommendation. Responsible for determining previous studies are available in electronic format for patients who have had studies performed outside THS.
- Solely responsible for inputting FDA required documentation of Radiologist's assessment, review and recommendation into Epic system.
- Solely responsible for generating FDA required Result Letter for each mammography study performed, assuring high degree of accuracy. Mammography reports are included to those patients who self-refer (mandated by FDA).
- Solely responsible for FDA required process of notifying ordering physician of abnormal mammogram result resulting in recommendation of surgical consultation and maintains receipt of this notification.
- Solely responsible for generation and coordination of FDA required mammography reminder letters (recommended follow-up).
- Effectively and appropriately communicates with patients, visitors, or professional staff encountered, always presenting exemplary customer service.
Compliance Statement
Employee performs within the prescribed limits of Tanner Health System's Ethics and Compliance program. Is responsible to detect, observe, and report compliance variances to their immediate supervisor, the Compliance Officer, or the Hotline.
Required Knowledge & Skills
Education: High School Diploma or GED
Experience: No prior work experience required
Licenses and Certifications
Supervision
Qualifications
- Must have moderate computer skills.
- Must have good working knowledge of medical terminology.
Definitions
Responsible for FDA mandated duties related to documentation of mammography care provided, including but not limited to required results letters, notification of abnormal findings to patients and physicians, etc. These duties require a high degree of accuracy for patient records as well as federally mandated requirements for performance of mammography care. Demonstrates professional ethics and communication skills with all encounters. Responsible for all breast related image transfer processes.
Position Responsibilities
Contact with Others: Appreciable contacts as regular part of the job with others outside of the department or organization. Requires discretion and tact to give or get specialized information to perform duties of job.
Effect of Error: Probable errors may be serious and involve losses such as improper costs, overpayment, waste of material, damage to equipment, and delay in processing work. Effect usually confined within the organization. Most of work not subject to direct verification or check. Regularly works with some confidential data such as account, salaries, patient medical records, which if disclosed might have adverse internal or external effects.
People Management Responsibilities
Supervisory Responsibility: Exercises no supervision, work direction, or instruction of other employees or students
Work Environment/Physical Effort
Mental Demands: Routine duties using one or more of several established procedures within a prescribed practice under general supervision. Involves minor decisions many of which are repetitive.
Working Conditions: Minor - Occasionally involved in exposure to dirt, odors, noise, or some work is performed with exposure to temperature/weather extremes/occupational risk and probability of coming into contact with blood borne pathogens, other potentially infectious diseases, or biomedical/bio-hazardous materials.
Working Conditions Aspects for Immunizations
Performs tasks involving contact with blood, blood-contaminated body fluids, other body fluids, or sharps (needles): Yes
Directly works with Patients less than 12 months of age: No
Physical Effort: Minor physical effort - Job requires person to stand and/or walk frequently. Lifts, carries, or uses lightweight (1 to 25 lbs.) materials or equipment less than half of the day. Works in reaching or strained position intermittently. Office or laboratory work requires close visual effort less than half of day. Office or Laboratory work with concentration on a monotonous, repetitious procedure or skill most of day, where speed and accuracy are essential.
Physical Aspects
Bending: Frequent = 34% - 66% of the time
Typing: Frequent = 34% - 66% of the time
Manual Dexterity - picking, pinching with fingers etc.: Frequent = 34% - 66% of the time
Feeling (Touch) - determining temperature, texture, by touching: Not required
Hearing: Constant = 67% - 100% of the time.
Reaching - above shoulder: Frequent = 34% - 66% of the time
Reaching - below shoulder: Frequent = 34% - 66% of the time
Visual: Constant = 67% - 100% of the time.
Color Vision: Not required
Speaking: Constant = 67% - 100% of the time.
Standing: Frequent = 34% - 66% of the time
Balancing: Occasional = 1% - 33% of the time
Walking: Frequent = 34% - 66% of the time
Crawling: Not required
Running - in response to an emergency: Occasional = 1% - 33% of the time
Lifting up to 25 lbs.: Frequent = 34% - 66% of the time
Lifting 25 to 60 lbs.: Occasional = 1% - 33% of the time
Lifting over 60 lbs.: Not required
Handling - seizing, holding, grasping: Frequent = 34% - 66% of the time
Carrying: Frequent = 34% - 66% of the time
Climbing: Occasional = 1% - 33% of the time
Kneeling: Frequent = 34% - 66% of the time
Squatting: Frequent = 34% - 66% of the time
Tasting: Not required
Smelling: Not required
Driving - Utility vehicles such as golf carts, Gators, ATV, riding lawnmowers, skid steer, aerial lift: Not required
Driving - Class C vehicles: Not required
Driving - CDL class vehicles: Not required
N95 Respirator usage (PPE): Occasional = 1% - 33% of the time
Hazmat suit usage (PPE): Not required
Pushing/Pulling - up to 25 lbs.: Frequent = 34% - 66% of the time
Pushing/Pulling - 25 to 60 lbs.: Occasional = 1% - 33% of the time
Pushing/Pulling - over 60 lbs. : Not required
