Duties and Responsibilities
In this role you will be:
- Client facing; you must act with empathy, sympathy, and discretion at all times with a strong foundation of service and patient care
- Acting with a heightened sense of discretion and confidentiality with sensitive and private information
- Experienced and well equip to support 1 physician
- Managing the physician’s calendars
- Managing patient’s medical schedules
- Inputting and processing OHIP and non OHIP billings
- Scheduling patient’s medical procedures
- Providing referrals to specialists on behalf of the physician and patient
- Submitting prescriptions to allotted pharmacy locations via the telephone
- Track, monitor and verify all patient consent forms and confirm that forms are completed and in good standing at all times
- Learn the clinic EMR programs (Baby Sentry and Accuro)
Requirements
To be considered for this role you must have:
- 2-5 years of experience supporting senior level physicians
- Post-secondary education in a medical admin, or clinical admin program; or related experience in the same or similar field
- Advanced knowledge of medical terminology
- Experience processing OHIP billings
- Experience with high volume and detailed calendar management
- Experience working with highly sensitive and confidential patient information
- Experience working within a private healthcare setting (an asset)
- Exposure to in-house medical software / CRM / Databases
- Working proficiency of the MS Office Suite
Qualifications
To be successful in this role you must:
- Possess a can-do attitude with extreme awareness to shifting priorities
- Exude a positive demeanor, express supreme customer service while managing a high volume of detailed patient profiles/records
- Maintain resiliency to sensitive situations while providing empathy and understanding
- The ability to conduct communication with physicians and patients with intellect and articulation
Job Types: Full-time, Permanent
Pay: $50,000.00-$60,000.00 per year
Benefits:
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care
Flexible language requirement:
Schedule:
Work Location: Hybrid remote in Burlington, ON
Application deadline: 2021-11-29
