Laboratory Office Assistant

DNAme Corp. • Full-time • Vaughan, Ontario, Canada • C$ 35k / year • 1w ago

Job Title: Laboratory Office Assistant
Location: 9131 Keele St, Unit A5, Concord, Ontario
Job Type: Full-Time, On-Site
Salary: Starting from $35,000 per year
Schedule: Monday to Friday, 8-hour shifts – 9am-5pm or 10am-6pm

About Us:
DNAme Corp. – the human DNA diagnostic laboratory behind DNA Allure – is a leader in genetic testing and diagnostics. We provide advanced DNA testing services across prenatal, forensic, and diagnostic applications. Learn more about us at www.dnaallure.com, www.prenatalgeneticlab.com, www.forensicgeneticslab.com, and www.dnamelab.com.

We are currently seeking a motivated and detail-oriented Laboratory Office Assistant to join our team. This is a permanent, full-time in-office role.

Key Responsibilities:

Manage front office reception and handle incoming calls.
Sort and distribute incoming mail and email; coordinate internal communications.
Generate and format laboratory test result reports.
Provide excellent customer service to clients: send DNA test kits, deliver results, and manage case documentation.
Support upper management with day-to-day administrative and operational tasks.

Qualifications:

Education: College or university degree in a biological sciences field is required.
Experience:
At least 1 year of front desk, office, or administrative experience (preferred).
Skills:
Strong verbal and written communication abilities.
Strong attention to detail.
Professional, courteous, and customer-focused demeanor.
Proficient in Microsoft Office (Word, Excel, Outlook).
Highly organized, adaptable, and efficient in time management.
Team-oriented with a positive attitude and strong interpersonal skills.
Ability to write clear and professional correspondence (emails, memos, letters).

Additional Information:

A three-month probation period is required for all new employees.
Upon successful completion of the probation period, a comprehensive benefits package is offered, including:
Dental care
Vision care
Life insurance

Preferred: