Operations Intern

Eucalyptus • Internship • New South Wales, Australia, AU • 2w ago

Healthcare is usually slow and boring. We believe in its potential to be exciting and entertaining. But changing the healthcare experience is hard – and we’re gonna need all the help we can get…!

We’re on the hunt for 5 casual workers / interns to join our Patient Operations team for 8 weeks in the Sydney HQ office 5 days per week. You’ll support across hiring, onboarding and workforce management – helping us deliver a high-quality experience to our practitioner workforce and, ultimately, our patients.

This is a great opportunity to learn what it’s like inside a fast-growing health tech startup, work across different workstreams, and make a real impact. No prior experience required – just a go-get-it attitude and enthusiasm for our mission to make great health last a lifetime.

About Eucalyptus

Eucalyptus (or 'Euc' for short) is an Australian founded digital healthcare company that is on a mission to solve the world’s biggest healthcare challenges - think fertility, and behavioural change around chronic conditions such as weight loss, diabetes, and mental health.

Founded in Australia in 2019, we have now helped over 500K patients globally by combining technology, design and operational excellence to help patients access the best clinical support when they need it - wherever they are.

Our 5 clinics (Juniper, Pilot, Kin, Software, & Compound) focus heavily on personalising the experience for different demographics and are powered by a growing team across 5 countries (Australia, UK, Germany, Japan, and the Philippines).

We’ve raised over AUD$160M in funding from Aussie and Silicon Valley investors who were early backers of Uber, Canva and AirBnb. With plans to launch into several more markets, offline channels, and tackle new conditions.

We’re looking to continue building our team of executional weapons who are passionate about healthcare, aren’t afraid to work hard, and invest in others through direct and honest feedback. This approach enables us to make the most impactful changes to improve the health of millions of patients globally.

What you’ll be doing

Depending On Your Operations Workstream, You Might

Review CVs, conduct phone interviews and coordinate practitioner hiring
Support new practitioners to onboard and get set up for success
Manage workforce queries, book shifts, and share valuable practitioner feedback
Help improve our internal processes and documentation
Partner with our teams in Sydney and Manila to keep things moving

About You

You’re organised, proactive, and eager to learn
You enjoy working with people and solving problems
You’re a clear communicator and love a fast-paced environment
You're excited about Eucalyptus and our mission!

Why you should join Euc

Our teams are incredibly passionate - Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday and work amongst people who care deeply about our patients. You’ll be given autonomy to tackle interesting problems and receive regular feedback from a supportive team
We move at incredible speed - You’ll work with team mates who build in the open by sharing their work freely, this helps us learn and iterate quickly so we can deliver high quality outcomes faster than our competitors. You’ll spend a lot of time outside of your comfort zone learning and iterating frequently, we wouldn’t have it any other way

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.