Laboratory Services Specialist

CooperSurgical • Full-time • Durham, North Carolina, United States • $70k - $72k / year • 3w ago

About CooperSurgical:

CooperSurgical is a leading fertility and women's healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. CooperSurgical is at the forefront of delivering innovative assisted reproductive technology and genomic solutions that enhance the work of ART professionals to the benefit of families. We currently offer over 600 clinically relevant medical devices to women's healthcare providers, including testing and treatment options.

CooperSurgical is a wholly-owned subsidiary of CooperCompanies (Nasdaq: COO). CooperSurgical, headquartered in Trumbull, CT, produces and markets a wide array of products and services for use by women's health care clinicians. More information can be found at www.coopersurgical.com.

Job Summary:

This position is a full-time, on-site position, who will work to achieve operational targets within the lab for the Durham, NC Laboratory for California Cryobank with direct impact on department results. This role will influence parties within and outside of the technical function at an operational level regarding policies, procedures and practices. Will also assist leadership with responsibilities including assisting with interviewing and training employees in the Laboratory. This role will be responsible for collaborating with management with planning, assigning, and directing laboratory work, evaluating laboratory performance, addressing complaints and resolving problems in a timely manner.

This position primarily works within the laboratory, leading the day-to-day tasks involved with operating a reproductive tissue laboratory. It is the Laboratory Services Specialist’s job to ensure the assigned location complies with all regulatory, quality assurance, quality control, standard operating, and safety procedures. It is essential that this position oversees and coordinates all laboratory activities at the assigned location, ensuring that operations are compliant with company Standard Operating Procedures, policies, and regulatory requirements are always met. Specific functions listed below.

Responsibilities

Essential Functions & Accountabilities:

Maintains demonstrated proficiency with all applicable Standard Operating Procedures.
Complies with all regulatory, quality assurance, quality control, standard operating, and safety procedures.
Oversees and coordinates all laboratory activities at the branch, ensuring that operations are compliant with company Standard Operating Procedures.
Trains and re-trains all technical employees; keeps staff training documents up to date.
Acts as a point-of contact and as a liaison between leadership, laboratory and office staff in the absence of Lab Management.
Assists with operational projects related to laboratory and local branch functions.

Maintains demonstrated proficiency in specimen processing.
Performs complete qualitative and quantitative sperm evaluation.
Performs IUI and ICI (if applicable) processing by employing appropriate means of each specimen.
Performs post-thaw analysis.
Assesses sperm morphology using WHO criteria.
Makes processing recommendations to the lab, reviews semen processing and consults with donors and leadership as needed.
Assists and leads decision making points during semen specimen processing.

Performs phlebotomy (if licensed or certified).
Processes and prepares blood and urine specimens for transport to the reference laboratory.
Reports positive results to the Donor and CCB management.
Reviews reference lab testing and follows up on positive results or discrepancies.

Performs routine cryogenic procedures including vial transfers; daily quality controls/tank checks.
Performs vial QC by verifying vial labels and number/type of vials.
Oversees vial inventory management; transfers vials as required by Standard Operating Procedures and as requested by Biorepository Department.

Reviews and signs off on monthly QC records; ensures that routine maintenance of laboratory equipment is performed
at defined intervals; initiates problem logs for any equipment or process issues; takes corrective action as needed.
Liaison between local site and Medical Director for laboratory related activities.
Reviews and signs off on potential donor specimen evaluations.
Reviews of donor processing data (worksheets and manifests) and Navision worksheet entries prior to transfer to long

term storage.

Qualifications

Knowledge, Skills and Abilities:

Ability to speak and write in English; communicate effectively and professionally with clients and external contacts; maintain interpersonal skills to interact with laboratory team, peers and management; read and interpret documents, such as procedure manuals; write reports and business correspondence; respond to common inquiries or complaints from clients and regulatory agencies; maintain confidentiality; handle multiple tasks simultaneously; maintain excellent organizational skills; and effectively present information and respond to questions from management, the Board of Directors, clients, and the general public.
Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals and to compute rate, ratio and percentage. Ability to define problems, collect data, establish factors, and draw valid conclusions; interpret an extensive variety of instructions; and work with several abstract and concrete variables.
Phase-contrast microscopy skills; knowledge of and proficiency in MS Word and Excel; phlebotomy experience desired, not required; familiarity with laboratory and medical terminology; training in the handling of liquid nitrogen.
Ability to lift to 35 lbs. required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Requires advanced knowledge of laboratory operations typically obtained through advanced technical education combined with experience.

Bachelor's degree in a related field, such as life sciences and 3 years’ experience; and/or equivalent combination of education and 5-7 years’ experience.
Phlebotomy license and/or certification, based on state regulations, desired but not required.

As an employee of CooperSurgical, you'll receive an outstanding total compensation plan. As we believe your compensation goes beyond your paycheck, we offer a great compensation package, medical coverage, 401(k), parental leave, fertility benefits, paid time off for vacation, personal, sick and holidays, and multiple other perks and benefits. Please visit us at www.coopersurgical.com to learn more about CooperSurgical and the benefits of becoming a member of our team.

To all agencies: Please, no phone calls or emails to any employee of CooperSurgical about this opening. All resumes submitted by search firms/employment agencies to any employee at CooperSurgical via-email, the internet or in any form and/or method will be deemed the sole property of CooperSurgical, unless such search firms/employment agencies were engaged by CooperSurgical for this position and a valid agreement with CooperSurgical is in place. In the event a candidate who was submitted outside of the CooperSurgical agency engagement process is hired, no fee or payment of any kind will be paid.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Job Type: Full-time

Pay: $70,000.00 - $72,000.00 per year

Benefits: