Job Summary
- Provide excellent customer service.
- Data collection and accurate input into the clinic registration system.
- Obtain signatures on all appropriate forms and issue all required notices to the patient or appropriate family member family member.
- Verify insurance, identify certification requirements, and obtain them when necessary.
- Notify appropriate supervisory personnel if a patient is present for services and authorization is required but not on file.
- Accurately and thoroughly document pertinent events regarding the handling of the account including researching prior accounts.
- Schedule patient appointments for multiple providers within the set guidelines.
- Demonstrate and encourage team behavior and exceptional patient/guest experiences.
- Uphold and promote patient safety and quality.
Education
High school diploma or equivalent is required. The ability to interpret medical terminology is required.
Experience
One to two years of clerical skills required. Insurance verification and hospital or medical experience in an OB/GYN practice preferred.
Additional Skills/Abilities
Excellent customer service skills required. Computer experience required. Must be able to type 30 WPM.
