We are looking for a Cryopreservation Coordinator to join our team. This position will coordinate the cryopreservation process for all current laboratory patients and locations. The individual will possess an adequate clinical background in order to understand laboratory activity and communicate to laboratory staff, as well as stay in compliance with regulatory, federal and state requirements. This position will also require a strong financial background in order to coordinate timely billing and collections through our revenue cycle. This position requires a person who is well organized and demonstrates a high degree of attention to detail. This position will entail a high level of multitasking ability.
We are looking for a self-driven and dependable collections specialist to join our team. as a collections specialist at our company, you would be responsible for contacting patients regarding past due balances and working the accounts to resolution.
Essential Responsibilities:
- Performing outbound patient communication to collect past due balances
- Take actions in order to encourage timely payments
- Review and batch patient accounts for collections
- Processing and posting payments
- Review and resolve accounts to ensure accurate data
- Provides customer service and follow through on patient account questions
- Initiate and collect patient consents
- Update account status records
- Assists with special projects as needed
- Other duties as assigned
Education and/or Experience:
- High School Diploma or equivalent; college preferred
- Previous experience working with a fertility organization is highly preferred
- Clinical and financial background preferred
- 1-3 years’ work experience in similar or related position or other healthcare office environment is preferred
Why You'll Love Working Here – Our Amazing Benefits:
🌟 Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE or low-cost employee-only healthcare coverage option is also available.
👨👩👧👦 Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.
🤱 Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.
🌴 Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!
💼 Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
💳 Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.
💚 Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.
🙌 Rewards for Connections: Earn extra money with our Employee Referral Program—your network is invaluable!
📚 Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.
🧘 Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness.
💡 Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.
🐾 Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.
