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Medical Receptionist - OBGYN

InterMed, P.A. • Full-time • Portland, Maine, United States • $38.55k - $50.78k / year • 2w ago

ESSENTIAL FUNCTIONS

Greet incoming patients using friendly, respectful communication
Obtaining and documenting up to date demographic information for patient, including updated insurance information, license information, etc.
Accept patient payments and document accordingly

Familiar with payments required from patients enrolled in all insurance plans that InterMed participates with and collect necessary co-pays
Maintain accurate transaction batches on credit card machine; balance cash drawer
Assist billing office with problem resolution as necessary

Notify clinical staff that patient has arrived via the EMR
Make patient aware of any unusual delay in their appointment time
Answer incoming telephone calls using pleasant phone voice and proper telephone etiquette
Be familiar with forms necessary for patient appointments

To include scanning, printing, assembling, and mailing patient packets

Be familiar with computerized appointment scheduling system and schedule patients with all necessary follow-up and ancillary appointments
Ability to prioritize telephone encounters
Monitor automated confirmation calls and update EMR
Flexibility and willingness to work as a team member
Proficient with Windows based computer applications

Accurate transcribing and data entry skills
Excellent typing and accurate documentation of patient encounter

JOB REQUIREMENTS

High school graduate
Ability and willingness to provide excellent customer service to patients, InterMed colleagues and vendor
Ability to work independently and accurately

Ability to work well in busy environment

InterMed is an equal opportunity workplace and prohibits discrimination or harassment of any kind. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity and/or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.