Santa Fe OB/GYN is a trusted women's healthcare practice committed to delivering compassionate, high-quality care. We specialize in obstetrics and gynecology and proudly serve our community with a team of four providers, including two OB/GYN physicians. We’re currently seeking a Medical Receptionist with medical billing and supervisory experience to join our front office team.
This is an opportunity for a professional, organized team player passionate about providing excellent customer service to our patients.
Key Responsibilities:
- Warmly greet patients and visitors, providing a welcoming and professional front office experience
- Answer multi-line phones, schedule appointments, and manage provider calendars efficiently
- Verify insurance benefits and collect copays or account balances at check-in
- Perform and oversee billing tasks including coding, claims submission, and payment posting
- Manage front desk staff schedules and workflows; provide training and support as needed
- Act as a liaison between front office and clinical teams to ensure smooth daily operations
- Follow up on unpaid claims and ensure timely collection of patient and insurance payments
- Maintain accurate patient records in our electronic health record system
- Uphold privacy standards and compliance with HIPAA regulations
What We’re Looking For:
- 2–3 years of medical billing experience in a healthcare setting (OB/GYN or women’s health a plus)
- 1+ year of supervisory or lead experience in a front office role
- Strong customer service and telephone skills
- Professional, friendly demeanor and ability to maintain a calm, compassionate presence under pressure
- Familiarity with EHR systems (experience with Athena and Epic preferred)
- Knowledge of insurance verification, coding, and claims processing
- High school diploma or equivalent required; associate degree or higher a plus
- Bilingual in Spanish is a plus (not required)
Why Join Santa Fe OB/GYN?
- Supportive, collaborative team culture
- Meaningful work in women’s healthcare
- Competitive salary based on experience
- Medical, dental, and vision benefits
- Paid time off and holidays
- Retirement plan options
- Opportunities for professional growth
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 36 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid orientation
- Paid time off
- Retirement plan
- Vision insurance
Medical Specialty:
Schedule:
- Monday to Friday
- No weekends
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Santa Fe, NM 87505 (Required)
Ability to Relocate:
- Santa Fe, NM 87505: Relocate before starting work (Required)
Work Location: In person
