About Us:
At La Jolla IVF, we are dedicated to helping individuals and families achieve their dreams of parenthood. Our compassionate team of reproductive specialists, nurses, and support staff provide personalized care in a warm, supportive environment. We are currently seeking a friendly and professional Front Desk Receptionist / Medical Assistant to join our team and be the first point of contact for our patients.
Position Summary:
As the Front Desk Receptionist, you will play a key role in creating a positive first impression for our clinic. You will be responsible for greeting patients, managing appointments, handling phone inquiries, and supporting day-to-day front office operations. You will also assist the clinic as medical assistant as necessary.
Key Responsibilities:
- Greet patients with warmth and professionalism upon arrival
- Answer and direct phone calls in a courteous manner
- Schedule, confirm, and manage patient appointments
- Maintain cleanliness and organization of the reception area
- Coordinate communication between patients and clinical staff
- Handle administrative tasks such as data entry, filing, and scanning
- Take patient vitals and chaperone the physician during ultrasounds
- File and pull medical records as needed
Qualifications:
- High school diploma or equivalent required; Medical Assistant certification preferred
- Spanish language preferred
- Previous experience in a medical or fertility clinic setting is a plus
- Excellent communication and interpersonal skills
- Ability to multitask and remain calm in a fast-paced environment
- Strong attention to detail and organizational skills
- Empathy, discretion, and sensitivity when dealing with patient concerns
Job Type: Full-time
Pay: $22.00 - $27.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Language:
License/Certification:
- Certified Medical Assistant (Preferred)
Ability to Commute:
- La Jolla, CA 92037 (Required)
Work Location: In person
