Practice Administrator

Reproductive Medicine Associates (RMA Network) • Full-time • Laguna Hills, CA, US • $80k - $95k / year • 3d ago

Reproductive Health and Wellness Center, part of RMA Network of top fertility clinics in the US is currently seeking a Practice Administrator. This is a full-time position Monday-Friday 7:00am-4:00pm.

Job Purpose:

The Practice Administrator performs business management tasks at our medical office. This role will be supervising staff, contributing to business improvement plans, and overseeing the facility's finances. An outstanding Practice Administrator will be someone whose administrative expertise contributes to the provision of excellent healthcare services.

Essential Functions and Accountabilities:

Assist with business planning and the improvement of administrative processes
Developing budgets, monitoring expenditure, and performing daily financial management tasks
Supervising and hiring administrative staff for the patient services, patient liaisons and finance teams in the offices
Participate in leadership meetings and follow key practice metrics for process improvement in the practice.
Implement necessary SOP’s to ensure the practice is compliant with company metrics and goals. Provide oversight of HIPAA, OHSA, QA and Risk Management in connection with IVI Leadership
Provide the overall leadership with the Lead Physician to assure all team members (1) have a clear sense of their role, (2) know the results expected, (3) understand and accomplish what is required to achieve Practice goals and objectives, (4) know how well the Practice is performing, and (5) are motivated to achieve and continuously improve results. Work within an environment that encourages the achievement of individual goals that are consistent with Practice goals, and recognizes and rewards individuals for their unique contributions.
Assume duties as necessary, including weekend coverage, to ensure the IVI RMA standard of excellence in patient care that may be impacted by an unusually high volume of patient appointments, department staff absenteeism, department open-to-hire, etc.
Comfort patients by anticipating patients’ anxieties and answering patients’ questions. Accept patient calls, and, along with the appropriate physicians and managers, resolve patient concerns/issues.
Direct hiring activity, develops pipeline of potential candidates
Develop effective and adaptive staffing model and schedules
Training administrative staff and conducting performance reviews
Monitoring health and patient care practices for compliance in health regulations
Documenting processes and maintaining records
Keeping informed of trends in practice administration and healthcare regulations
Liaise with corporate support (i.e. Marketing, HR, etc.) to promote optimal practice operations and employee relations

Academic Training:

Bachelor's degree in business administration required, master's degree preferred

Position Requirements/Experience:

At least five years' experience in practice administration and personnel management in a similar environment
Proficiency in electronic practice and health record management systems
Extensive experience in financial management
Exceptional organizational and time-management skills
In-depth knowledge of applicable healthcare regulations
Excellent leadership, interpersonal, and communication skills

IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week.

Medical, Dental, Vision Insurance Options
Retirement 401K Plan
Paid Time Off & Paid Holidays
Company Paid: Life Insurance & Long-Term Disability & AD&D
Flexible Spending Accounts
Employee Assistance Program
Tuition Reimbursement

About IVIRMA Global:

IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: https://rmanetwork.com/ & https://www.ivirma.com/

EEO

“IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”