- Full time, fixed term role until April 2026
- Parkville location, with multiple public transport options available
- $74,448 - $82,305 + salary packaging + super + 5 weeks annual leave
The Royal Women’s Hospital is one of Australia’s oldest and most distinguished tertiary hospitals dedicated to improving the health and wellbeing of women and newborns, offering specialised services within maternity, neonatal and women’s health. Our goal is to be the best place to work, learn and contribute, and to provide exceptional experiences for our patients and consumers.
About The Pauline Gandel Women’s Imaging Centre
The Pauline Gandel Women’s Imaging Centre (PGWIC, or the Centre) sits within the Allied Health and Clinical Support Services Directorate. It contains the Department of Radiology and the Department of Obstetric and Gynaecological Ultrasound who share an administrative and IT support service.
The Ultrasound Department offers a comprehensive obstetric and gynaecological ultrasound service that performs scans at all stages of pregnancy on high risk and vulnerable women. We have a dedicated service provision for fetal anomalies, fetal echocardiograms, multiple pregnancy and early pregnancy complications.
The Radiology Service is a progressive, multi-disciplinary 24-hour service providing general adult, paediatric and neonatal radiology and a wide range of fluoroscopic procedures, general and neonatal ultrasound (US), Magnetic Resonance Imaging (MRI), mammography, including diagnostic and interventional procedures.
About The Role
As the Administration Supervisor you will provide day-to-day leadership of the administration team and inspire them to create exceptional experiences for our patients and consumers.
A Regular Day Will See You
- Coordinate the day-to-day activities of the administration team of the PGWIC to ensure processes and practices are accessible, efficient and customer focused
- Oversee the department’s billing processes, ensuring compliance with Medicare rules, accurate data entry, and auditing and improving data entry practices
- Manage clinic appointment waitlists, oversee daily appointment flow, and ensure bookings are consistent with PGWIC Department policies for patient access
- Lead recruitment processes and manage performance reviews, development plans, and ongoing support for administration staff, providing positive and inclusive leadership
About You
To be successful in this role you'll bring with you:
- Demonstrated experience in hospital or Medical Imaging administration
- Previous supervisory and leadership experience
- Excellent written and verbal communication and interpersonal skills
- Computer literacy, including proficiency in patient management systems
- Good time management and prioritisation skills
- Ability to use sound judgement when dealing with people in difficult situations
Our Benefits
At the Women’s you will enjoy a culture that is collaborative, supportive and passionate about learning. We have a strong sense of purpose, and engage in meaningful work every day. We offer our people a range of rewarding benefits, including:
- $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
- A suite of wellness initiatives designed to support you, including discounted financial, lifestyle and health options, and a comprehensive wellbeing program
- Public transport options at our doorstep and end of journey facilities for cyclists
- Onsite breastfeeding rooms
- Mentoring, learning and career development opportunities
- Five weeks annual leave and 17.5% leave loading
- Flexible working arrangements
Inclusion and belonging
The Women’s celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community. We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander. We also welcome anyone who identifies as LGBTQIA+, linguistically, culturally and/or gender diverse, people with disability, and people of any age to apply for our roles. We are committed to gender equity principles, and our people have an awareness of and sensitive approach to violence against women and family violence matters. We are proudly Breastfeeding Association accredited.
Join us!
If you feel this role is right for you we warmly invite you to apply, and encourage your early application. All appointments are made subject to a satisfactory National Police Check, a Working with Children Check and three COVID-19 vaccinations, and may include a range of additional vaccinations including influenza, as required by the Department of Health.
Should you need assistance or require any adjustments or accommodations to fully participate in the application or interview process, you are welcome to reach out to the contact person listed. We acknowledge that not all applicants will meet the full list of selection criteria outlined, and wherever possible we will consider applications where relevant experience can apply.
For more information, please view the position description for this role.
If you have any enquiries, please contact Greg Altmann on greg.altmann@thewomens.org.au
Application closing date: 21st of April 2025
