Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit www.ccrmivf.com
The Practice Administrator at CCRM is responsible for the overall management and development of business operations of the assigned Practice location (“Practice”), in accordance with the Practice’s yearly budget, strategic marketing and operations plans. The Practice Administrator provides leadership to the Practice’s business operations by ensuring that the Practice has effective and efficient managers and support staff who consistently achieve the Practice’s goals for profitability, growth, competitiveness and reputation. In addition, the Practice Administrator will be the primary business liaison between Practice and its corporate partner, CCRM Management Company. Specific areas of oversight include, but are not limited to, Human Resources; Accounting (billing, collections, and physician metrics); Marketing and Public Relations; clinical quality assurance and improvement; ongoing improvement in patient experience; and overall Growth of the Practice.
What You Will Do:
- Implement financial policies and procedures and other internal controls to provide for the administration and safeguard of Practice’s assets.
- Ensure that the Practice’s operations are managed in accordance with Practice policy, meet appropriate ethical and professional standards, and function in accordance with all applicable statutes and regulations.
- Assist Partners in developing and implementing the Practice’s strategic long-and short range strategic plans and business plan.
- Develop and implement operational guidelines, policies and procedures that support and advance the Practice’s goals and objectives for growth, profitability, competitiveness, reputation, and superior outcomes.
- Develop and implement quantitative and qualitative assessments of operations that identify strengths and weaknesses in a timely manner and that provide the Practice with the capability of responding to market pressures in a proactive manner.
- Ensure the Practice’s operations have the capability for appropriate forecasting of financial and growth outcomes.
- Provide for preparation of annual operation and capital budgets and ensure the Practice’s operations have appropriate resources for timely billing and collection of all services.
- Represent the Practice and coordinate affairs with Practice’s target customers - physician partners, outside legal counsel, insurance carriers, and other professional and community groups.
- Oversee and participate in new physician practice development.
- Guide and participate in the sales and marketing efforts to support long and short range strategic plans.
- Develop and negotiate contracts with major vendors.
- Assist, support and manage, as required, efforts to ensure that the Practice operates in full and complete compliance with all applicable Federal, State and Local laws and regulations.
- Oversee, as required, the recruitment, selection, retention, training and supervision of all personnel to ensure the delivery of the highest quality service, to maximize profits, and to minimize turnover.
- Provide the overall leadership to assure all team members (1) have a clear sense of their role, (2) know the results expected, (3) understand and accomplish what is required to achieve Practice goals and objectives, (4) know how well the Practice is performing, and (5) are motivated to achieve and continuously improve results. Work within an environment that encourages the achievement of individual goals that are consistent with Practice goals, and recognizes and rewards individuals for their unique contributions.
- Establish and maintain an internal communication climate and network that assures open, accurate, timely, and two-way exchange of information, ideas and concerns. Assure that all associates are accountable and responsible for results and are recognized for their achievements.
- Serve as the primary business liaison between Practice and its corporate partner, CCRM Management Company.
- Protect operations by keeping all proprietary information confidential.
- Maintain employee confidence and protect employee privacy as required by law.
- Responsible for the implementation and maintenance of accounting systems for the control of Practice assets and the preparation of complete and accurate financial information/records.
- Responsible for operating and financial reporting and budgeting to CCRM Management Company.
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks.
- Participate in professional societies.
- Attend and/or facilitate in-service training as required.
- Other duties and special projects, as assigned.
What You Bring:
- MHA, MBA, or MS in health administration or business administration. Professional development courses in health care management.
- At least 5 years’ experience in senior positions in health care services industry with a superior record of growth and profitability.
- Well rounded general management experience including full P&L responsibility with a successful record of achievement.
- Proven track record in developing high performing management teams.
- Knowledge and experience in medical reimbursement, internal auditing, budgeting, financial analysis, managed care contracts, management information systems.
- Excellent leadership skills, combining integrity and trust with the ability to inspire and motivate talented and ambitious professionals.
- Superior communication skills that generate confidence, provide direction, and foster a “can do” attitude among staff at all levels. Good negotiator.
- Ability to assess problems quickly, take action decisively and achieve positive results consistently.
- Confident and steady under pressure, with an ability to maintain an appropriate balance between delegating and taking charge.
- Ability to manage in a complex environment involving multiple departments with each one’s policy and regulatory requirements.
- Sound judgment with a balance of analytic and intuitive skills.
- Strong motivation to carryout Practice objectives and build a successful organization.
What We Offer Our Team Members:
- Generous Paid time-off (PTO) and paid holidays
- Medical, Dental, and Vision Insurance
- Health benefits eligible the first day of the month following your start date.
- 401(k) Plan with Company Match (first of the month following 2 months of service)
- Basic & Supplement Life Insurance
- Employee Assistance Program (EAP)
- Short-Term Disability
- Flexible spending including Dependent Care and Commuter benefits.
- Health Savings Account
- CCRM Paid Family Medical Leave (eligible after 1 year)
- Supplemental Options (Critical Illness, Hospital Indemnity, Accident)
- Professional Development, Job Training, and Cross Training Opportunities
- Bonus Potential
Working Conditions: The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others, frequently required to sit at a desk, work on a computer, and spend prolonged periods preparing and analyzing data and figures. Will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees are required to have close visual acuity to perform an activity such as viewing a computer terminal; extensive reading; operation of standard office machines and equipment (computer, telephone, photocopier, and scanner).
CCRM’s Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits.
Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of CCRM Fertility’s onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees.
Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
