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Patient Support Assistant (PSA) - Maternal Child - Evanston

Endeavor Health • Full-time • Evanston, Illinois, United States • $17 - $26 / hour • 3m ago

Patient Support Assistant – Maternal Child

Position Highlights:

Position: Patient Support Assistant
Hourly Pay Range: $17.30 - $26.65. The hourly pay rate offered is determined by a candidate’s expertise and years of experience, among other factors.
Endeavor Health is currently conducting a comprehensive review of our compensation structure. The new minimum for this role will be adjusted to $18.38 base pay hourly rate beginning with May 2025 paychecks.
Location: Evanston, IL
Full Time/Part Time: Full Time
Hours: Hours rotating between Monday-Friday 7:30am – 5pm

Required Travel: Travel to other sites based upon department need

What you will do:

Answer all incoming telephone calls from patients, physicians, and other departments and handle each as appropriate in accordance with NorthShore telephone customer service standards and practice protocols including documenting in Epic telephone encounters
Utilize Epic to schedule and register all new, established, and post-procedure patients in accordance with patient and physician preferences, physician availability, and practice protocols
Obtain prior authorization for procedures
Review provider templates
Provide other administrative support under the direction of the Physicians and Practice Manager

What you will need:

Education: High school diploma or equivalent work experience is required. Graduate of an accredited medical assisting program is preferred, but not required.
Certification: N/A
Experience: 1 – 2 years in an administrative/customer service position, EPIC knowledge and experience preferred. Enjoy working at a fast past with the capacity to multi-task, displays flexibility, and takes initiative
Unique or Preferred Skills: N/A

Benefits (For full time or part time positions):

Premium pay for eligible employees
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, Pet and Vision options
Tuition Reimbursement
Free Parking
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit

www.endeavorhealth.org

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (

www.endeavorhealth.org

) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”.

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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