ART Reproductive Center is located in the center of Beverly Hills and offers fertility care to patients worldwide. We consist of an IVF Laboratory, cryobank and an ART Nurse Department. We take pride in our state-of-the-art facility and our ability to help patients grow their families.
The ART Reproductive Assistant is responsible for aiding all of the ART Reproductive Center Departments, which includes answering phones and emails, organizing paperwork and checking in patients for procedures.
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Process and set up patient charts.
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Respond to emails from patients and colleagues.
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Organize paperwork according to standard processes and procedures.
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Answer phone calls from clinical teams and other departments.
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Extend special attention and sensitivity to all patients, visitors, co-workers, and physicians.
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Maintain confidentiality regarding all patient information and handle difficult/sensitive situations in a discreet and professional manner.
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Assist the IVF Manager and Cryobank Supervisor on additional tasks.
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Compliance with all HIPAA rules, regulations, and guidelines.
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Other duties as assigned.
- 1+ year experience working in an administrative role; preferably within a laboratory or healthcare environment.
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Able to communicate efficiently, professionally, and appropriately with other departments, physicians, and colleagues.
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Must have strong interpersonal skills.
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High attention to detail and able to function under certain time constraints.
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Able to practice and apply critical thinking skills while multi-tasking.
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Knowledge of quality control.
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Able to work independently and demonstrate good judgment.
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Ability to work in a stressful environment while remaining persistent in overcoming obstacles in a professional manner.
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Ability to use Microsoft Word, Excel, PowerPoint, Outlook and EMR.
