Job Summary:
Palm Beach Fertility Center is seeking a compassionate and detail-oriented Front Patient Care Coordinator to join our team. The ideal candidate will serve as the first point of contact for patients and visitors, ensuring a welcoming and professional experience. This role requires strong organizational and communication skills, as well as the ability to manage multiple administrative tasks in a fast-paced medical environment.
Key Responsibilities:
• Greet and welcome patients and visitors with a professional and friendly demeanor.
• Answer phone calls, take messages, and direct calls to the appropriate person or department.
• Provide general administrative support, including filing, scanning, and data entry.
• Use Availity to verify benefits, obtain referrals and authorizations for office visits, and upload them into patients’ EMR charts.
• Review and handle documentation for medical records releases to and from Palm Beach Fertility Center.
• Manage the front office area, ensuring it is clean and organized at all times.
• Schedule and reschedule patient appointments.
• Handle incoming and outgoing mail and packages.
• Check patients in and out efficiently.
• Call patients to confirm appointments and inform them of their financial responsibilities.
• Ensure all patients have completed Kiosk check-ins and signed consent forms for upcoming appointments.
• Prepare for the following day’s patient appointments, ensuring all necessary paperwork is completed.
• Assist Practice Managers with assigned tasks and complete work in a timely manner.
Why Join Us?
At Palm Beach Fertility Center, we are committed to providing exceptional care and support to our patients on their fertility journey. As a Front Patient Care Coordinator, you will play a vital role in creating a welcoming and efficient environment while gaining valuable experience in reproductive medicine.
If you are a dedicated professional with a passion for patient care, we invite you to apply and become a part of our compassionate team.
