Job Title: Medical Authorization/Benefits Representative
Reports to: Cycle Revenue Manager
Summary: CNY Fertility Center is seeking applicants for our Medical Benefits Representative team. The successful candidate must be highly motivated, detail-oriented, team player and possess excellent communication and interpersonal skills.
Required Duties and Responsibilities: Include the following. Other duties may be assigned.
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1) Verify patient insurance by utilizing various platforms.
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2) Contact patients to review insurance coverage to answer any questions by phone or web correspondences.
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3) Answer patient requestions regarding benefits in timely manner.
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4) Work with various departments within Finance, to relay benefit coverage for billing purposes.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or general education degree (GED); and at least one year of related experience and/or training; Will consider equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Knowledge, Skills and Other Abilities:
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1) Ability to Multitask
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2) Time management skills
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3) Strong communication, both written and verbal
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4) Great active listening skills
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5) A patient and empathetic attitude
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6) Comfortable working in fast-paced environments
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7) Computer literacy
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms and talk or hear. The employee is occasionally required to sit.
Comprehensive benefits package:
- Flexible spending account
