The IVF Nurse Supervisor serves as the leader of all IVF Nurse Operations for the practice and reports directly to the Clinical Manager and physicians. The position is responsible for the supervision and management of the IVF Nurse teams and is responsible for providing individualized nursing care to CCRM’s fertility patients. This position collaborates closely with the physicians to coordinate patient care and treatment and consult with patients regarding treatment protocols, medications, and/or required testing procedures. The successful candidate must be a highly skilled and highly qualified RN with a passion and drive to deliver excellent patient care.
The IVF Nurse Supervisor is expected to function independently in the role as well as in a team environment, seeking assistance from the physicians, manager and team members as needed. Must be well organized, detailed oriented, self-motivated, possess great customer service skills, and excellent communication skills.
What You will Do Every Day:
- Manage the IVF Nurse teams and staff members, including schedules, PTO requests and timecard approvals.
- Ensure the smooth operational flow of the IVF Nurse coordination while providing a high standard of care.
- Coordinate daily department operations, including patient care, patient follow up.
- Achieve high patient satisfaction.
- Participate in the interviewing, hiring, employee feedback, disciplinary action, and termination processes for IVF Nurse staff.
- Function as a clinical resource person and role model for IVF Nurse staff.
- Review medical records of each patient and ensure appropriate data is entered into the patient’s EMR.
- Collaborate with physicians in developing and implementing a treatment plan appropriate to individual patients.
- Provide initial patient consultation after consultation with physician.
- Coordinate all infertility diagnostic tests and treatment plans with patient at direction of physician.
- Answer patient questions regarding patient cycles and calendars.
- Follow up with patient after ultrasound scan.
- Assure accountability for infertility/IVF patients each day, including ultrasounds, lab tests, physician orders, and other related items.
- Communicate with patients in person or on the telephone regarding patient medication, treatment plans, and test results.
- Perform intrauterine inseminations, as directed.
- Document into EMR all patient plans and interactions with patient and physician.
- Place patient orders into EMR.
- Responsible for patient scheduling, and coordinates with surgery/front desk ART scheduling.
- Ensure all consents are signed in a timely manner.
- Ensure communicable disease testing is complete, accurate, and appropriate.
- Verify all patient documents are reviewed, accurately placed in the EMR, and discussed with physician.
- Provide education to patients to prepare them to undergo procedures/testing related to infertility testing, insemination, in vitro (IVF) fertilization, FET, and egg vitrification, etc.
- Facilitate communication and documentation between the physician and the patient.
- Monitor established pregnancies via ultrasonography and lab tests, through the first 8-12 weeks of pregnancy and documents updates in the patient’s EMR.
- Provide compassion and emotional support to patients throughout their infertility experience.
- Participate in educating and/or training nurses, as directed.
- Assist with quality improvement projects.
- Maintain professional standing by participating in continuing education and professional organization membership.
- Participate in research, as appropriate.
- Other duties as assigned.
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, tasks, duties, or responsibilities that are required of this position. Duties, responsibilities, tasks, and activities of this position are subject to change at any time with or without notice.
Supervisory Responsibilities:
- Recruits, interviews, hires, and trains direct reports.
- Oversees the daily workflow of the staff and department.
- Provides constructive and timely performance evaluations.
- Oversees discipline and termination of employees in accordance with Company policies.
Knowledge, Skills, and Abilities:
- Must be well-organized with excellent interpersonal skills, proven multitasking skills, and a demonstrated self-directed work ethic.
- Must be able to multi-task, prioritize, and be detail oriented.
- Must have excellent customer service skills along with excellent communication skills.
- Must possess a high-level of independent judgment and accuracy.
- Must communicate positively and professionally with all internal and external customers, physicians, and team members.
- Must have the ability to function independently and seek assistance from the physicians and team members as needed.
- Demonstrate the ability to be a team player and possess a willingness to perform duties that are assigned or delegated to them as well as a willingness to perform duties of other employees as needed.
- Support CCRM’s vision and mission.
- Maintain confidentiality of all work information.
- Demonstrate an ability to function successfully in a team environment.
- Exhibit courteous, compassionate, and respectful treatment of internal and external customers. Displays a positive attitude and flexibility in changing situations.
- Participates in identifying problems and suggesting solutions.
- Maintains HIPAA and Confidentiality for all patient and clinic information, HIV confidentiality.
- Understands and assesses domestic violence and child abuse issues and reporting responsibilities. Will report concerns to Medical Director or Practice Administrator.
Education and Experience:
- Associate Degree (or higher) in Nursing degree from an accredited school required.
- Current State Registered Nurse license without limitations.
- Current BCLS
- 2+ years of previous experience in women’s health, fertility, OB/GYN, strongly preferred.
- 3+ years of previous nursing experience in other RN roles.
Working Conditions:
This role routinely uses standard office equipment such as computers, including computer keyboards and mice; telephones; photocopiers; scanners; filing cabinets. The duty of this position involves an inherent potential for mucous membrane or skin contact with blood, body fluids or tissues or a potential for spills or splashes of them; therefore, appropriate protective measures are required for all employees engaged in these tasks. The duties of this position also involve occasionally exerting seventy-five (75) pounds of force, and/or up to thirty-five (35) pounds of force frequently.
While performing the duties of this job, the employee is regularly required to talk, see, and hear. The employee is frequently required to sit; will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees are required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; operation of standard office machines and equipment.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this jo
