Job Description
CooperSurgical is a leading fertility and women's healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. CooperSurgical is at the forefront of delivering innovative assisted reproductive technology and genomic solutions that enhance the work of ART professionals to the benefit of families. We currently offer over 600 clinically relevant medical devices to women's healthcare providers, including testing and treatment options.
CooperSurgical is a wholly-owned subsidiary of CooperCompanies (Nasdaq: COO). CooperSurgical, headquartered in Trumbull, CT, produces and markets a wide array of products and services for use by women's health care clinicians. More information can be found at www.coopersurgical.com.
Responsibilities
CooperSurgical Fertility Solutions is the global leader in IVF and reproductive genetics, providing innovative products, services, and training for every step in the ART journey.
Healthy women, babies, and families
At CooperSurgical(CSI) we are currently looking to recruit a
Sales Product Application Coordinator based in Berlin, Germany. This role will support our Leisegang Colposcope portfolio and will have a board responsibility area from customer facing to administrative tasks.
This role will report to the International Business Manager and you will be working closely with the colleagues in Leisegang and CSI international employees.
Location: Berlin Region
Travel: 50-60% of the time in DACH region
Position
As a
Sales Product Application Coordinator, you will be working as part of our Leisegang team to provide expert support on one of the company’s most successful product lines, Leisegang Colposcope business. Ideally you will have some similar experience in a customer-facing role, preferably in the healthcare industry. Knowledge of the Labor and Delivery products would be an asset as CSI sales the following products directly, such as Fetal Pillow, Bakri Postpartum Ballon, Vacuum Assisted Delivery and Cervical Ripening Balloons
The Sales Product Application Coordinator will provide support and be an active part of Leisegang commercial set-up to increase (and maintain- I would delete maintain) market share of the Colposcope Portfolio in the DACH region. You will also support regional installations in promoting, planning, (delete remote), , installing , technical and application support, and onsite implementation and training in Privat and governmental clinics/hospitals.
Over time you will be the subject matter expert (SME) on the products. You have strong administrative flair while being technical interested with a strong motivation for customer care. This role will require board experience in handling sales orders and commercial offers, managing customer information/ documentation, smooth face- to- face communication while achieving the sales goals.
You have a structured work approach, and good experience with technical problem-solving. In this role you should be willing to travel throughout DACH region.
Your Key Responsibilities
- Introduction /presentations/expansion of Colposcopes and Labor&Delivery portfolio in hospitals and private offices in DACH
- Identifying new business opportunities
- Managing distribution and KOL network and assisting direct teams with customer needs
- Installations in hospitals/private offices
- Service and maintenance
- Generate and processing customer offers and orders and ensuring timely delivery
- Preparing and conducting tailor-made customer training and support.
- Replacement in sales and service department during vacation/illness of key team members
- Visiting gynecology workshops, fairs, congresses in DACH
- (Delete remote Remote) Installation, training and participation in customer events in DACH.
Qualifications
- Degree level or technical / Laboratory / hospital experience.
- +5 years from similar or complementary role - technical or SAMD experience and knowledge.
- Good Customer service attitude
- Intermediate skill in the use of order management systems, Excel, Word and Power Point
- Good at problem solving, working alone and as part of a team.
- Good communication skills verbal and written. Good at teaching / training.
- Good German and English (spoken and written) is mandatory
- Must be able to carry 40kg – is a requirement
- Driver license
