Patient Navigator

Spring Fertility • Full-time • New York, NY, US • 2w ago

Who is Spring Fertility?

We're a passionate, dedicated team of leading physicians and scientists who came from some of the best research hospitals and fertility centers around the world to become the fastest growing fertility group in the country. We offer the most patient-centric, individualized, flexible and compassionate care. Our mission is to partner with our patients to help them achieve their goals, whatever those may be. We believe everyone deserves a family if they want one, and our team is dedicated to guiding our patients on their unique journeys!

Why should you join our team?

We are a mission-driven organization that is looking for high performers, movers, shakers and innovators! We are working hard to create a first-class fertility practice, but we know how to have fun too! We are growing quickly and care deeply about the development of our team, both professionally and personally. We value optimism, compassion and teamwork, and above all, are united by our shared commitment to put patients first.

Role Summary

Our Patient Navigators partner with our Care Team in helping our patients grow their families! Our Patient Navigators work hand-in-hand with our nursing team to provide our patients with the information they need to approach their treatment cycle with confidence. They simplify an often difficult and confusing process to ensure a seamless transition to the nursing team for cycle management.

Some day-to-day responsibilities include:

Generate journey maps and calendars based on treatments plans
Facilitate, track and document completion of tests and diagnostic procedures
Develop trust and positive rapport with all new patients
Explain complex medical process and terms in a digestible manger
Monitor patient compliance and readiness for treatment
Scheduling appointments

Education, Licenses, Certifications

Bachelor's degree
Passion for Reproductive Healthcare
Exceptional Communication Skills

Employment Type

This is a full-time non-exempt onsite position that requires early hours, rotational weekends and holidays.

Compensation

The starting salary range for this role is $26-29/hr. Salary is based on several factors including job related knowledge and skill set, depth of experience, certifications and/or degrees.

Benefits

Investing in you today

Competitive Medical, Dental, and Vision Plans
Paid Time Off to enjoy "you" time!
Additional benefits - Commuter Benefits, Discounted rates on home, auto and pet insurance

Investing in your future

401k Match with up to 4% matching
Fertility Benefits Discount Program
Career development with a fast-growing organization
Paid Life and Disability Insurance
Temporary and contract roles may not be eligible for all benefits listed above

Don't have it all? We still welcome you to apply!

At Spring Fertility, we believe that everyone who wants a family deserves to have one, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we acknowledge and value the diversity of goals, life experiences, and unique paths to parenthood among our patients, we also actively celebrate diversity within our organization. We are an equal opportunity employer, and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background, ability, and life experience to apply to our employment opportunities.

We are scientists. We are humanists. We are passionate about fertility.

The Human Resources Department will make reasonable efforts in the recruitment process to accommodate applicants with disabilities. If selected for an interview, and you require accommodation, please notify the recruiter who reached out to you. If you need assistance in navigating our website and the job application process, please email us at recruiting@springfertility.com

CCPA disclosure notice here.