Location: Spokane, WA | Full Time

Reports to: COO

Salary Range: $50,000-$60,000 annually, depending on experience

The Opportunity

“Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it’s the only thing that ever does.” – Margaret Mead

Are you someone who wants to make a dent in the world? The genomic revolution arrived and there was a great deal of hope that unlocking the genetic code was the key to diagnosing and treating the vast majority of diseases. Clinically meaningful impacts remain elusive for many diseases and we believe that holds tremendous promise for identifying clinically actionable predictors of disease, disease progression, as well as novel therapeutic targets. At Path Fertility we’re pioneering epigenetic medicine for complex diseases, starting with infertility.

The Role

This is a full-time role that reports directly to the COO. As an Operations Coordinator, you will help oversee back-end operations for multiple aspects of the organization, including both research studies and commercialized products. This role is hybrid but requires full-time residency in Spokane, WA. You will be in regular communication with all Path team members as well as customers including patients, physicians, clinic and lab staff.

Key Responsibilities

Managing operational tasks under the direction of the COO
Managing customer communications including the email inbox and phone ensuring timely and professional responses
Tracking product orders and communicating with customers including patients, providers, lab and clinical staff
Research study support

Desired Skills, Attributes and Experience

Experience: Customer service experience, preferably in diagnostics, biotechnology, or healthcare sectors
Education: Bachelor’s degree required, life science or business degree preferred
Skills:
Excellent organizational and oral/written communication skills
Demonstrated experience in providing empathetic and professional customer service
Technically proficient and comfortable using digital tools, platforms, and systems
Attributes:
Strong work ethic and attention to detail
Enjoys working with teams and solving customer problems
Highly collaborative, delivers on commitments, resourceful, and comfortable in a startup environment

About Path Fertility

Path Fertility is pioneering epigenetic diagnostics in reproductive health and dedicated to closing the gap in fertility technology with innovative solutions like SpermQT. The company's commitment to rigorous research and compassionate care underlines their vision of a world where fertility challenges are addressed with equal vigor for both men and women. For more information about Path Fertility and SpermQT, visit pathfertility.com.

Why join our team?

There are a lot of reasons people join startups. Along with all of the standard reasons, here are a few reasons you may not know about:

You will be joining a team of less than 10 people. You will have the unique opportunity to profoundly impact where our company goes in the future.

Our company culture ranks highest in Learning and Caring. According to the Harvard Business Review, organizations with this kind of culture emphasize both project-based exploration and trusting relationships. Our people spark new ideas and help and support one another.

We are a data-driven, intellectual property focused company. We build competitive immunity that is strategic, sustainable and long term.

If you are interested in applying, please send your cover letter and resume to jobs@pathfertility.com.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off

Schedule:

8 hour shift
Monday to Friday

Work Location: In person

Path Fertility

Latest Jobs

Operations Coordinator