We are looking for Full and Part-Time Medical Receptionists at our Fertility Centres throughout London, supporting our commitment to delivering high-quality fertility services in line with HFEA (Human

Fertilisation and Embryology Authority) regulations.

This is an excellent opportunity to become part of a dedicated team that assists patients with sensitivity, confidentiality, and professionalism.

Key Responsibilities:

1. Front Desk Management: Welcome and register patients with empathy, ensuring

confidentiality and respect throughout their visit.

2. Patient Coordination: Schedule appointments, manage patient records, and coordinate

consultations with doctors, nurses, and other clinic staff, following HFEA data protection and

confidentiality guidelines.

3. Communication: Provide clear and accurate information on procedures, clinic policies, and

patient rights, ensuring patients understand all necessary information about their fertility

treatment options.

4. Administration Support: Manage patient files, update electronic records, handle inquiries,

and assist with necessary documentation in compliance with HFEA standards.

5. Supportive Environment: Work closely with clinical staff to create a calm and supportive

environment for patients undergoing fertility treatment, adhering to ethical and regulatory

requirements outlined by the HFEA.

Essential Requirements:

1. Experience in a Medical Environment: Previous experience in a healthcare setting or

similar administrative role is highly desirable.

2. Excellent Communication Skills: Ability to handle sensitive information with discretion and

communicate effectively with patients, respecting emotional and psychological factors in

fertility care.

3. Strong Organizational Skills: Capability to manage multiple tasks, maintain accurate

records, and ensure smooth clinic operations.

4. Understanding of HFEA Standards: Familiarity with HFEA regulations is beneficial. Training

will be provided to ensure compliance with ethical standards and patient privacy guidelines.

Why Join Us?

1. Be part of a leading fertility unit that provides state-of-the-art care under HFEA oversight.

2. Receive comprehensive training on HFEA protocols and the latest fertility care practices.

3. Support patients through critical life moments in a rewarding and impactful role.

Join our team and help make a positive difference in the lives of those pursuing fertility treatment. To

apply, please submit your CV and a brief cover letter detailing your experience and interest in working

within a fertility unit.

Immediate start required. 2 minute walk from Euston station.

GROUP ADP LIMITED

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