The Medical Receptionist plays a crucial role in the healthcare industry, serving as the first point of contact for patients and visitors. This position requires a blend of administrative skills and customer service expertise to ensure a smooth and efficient operation within a medical facility. The Medical Receptionist is responsible for managing appointments, handling patient inquiries, and maintaining accurate records, all while providing a welcoming environment for patients. In Dubai, where the healthcare sector is rapidly growing, this role is essential in delivering high-quality service and support to both patients and healthcare professionals.

Responsibilities:

Greet patients and visitors in a friendly and professional manner.
Manage appointment scheduling and ensure efficient use of the healthcare provider's time.
Handle incoming calls and respond to patient inquiries regarding services and procedures.
Maintain patient records and ensure all information is accurate and up-to-date.
Process patient registrations and verify insurance information.
Assist in billing and payment processing as required.
Coordinate with medical staff to ensure seamless patient flow.
Prepare and manage medical charts and documentation.
Ensure compliance with healthcare regulations and confidentiality standards.
Perform general administrative tasks, including filing and data entry.

Preferred Candidate:

Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficient in using medical software and office applications.
Detail-oriented with a focus on accuracy.
Ability to work in a fast-paced environment.
Empathetic and patient-focused attitude.
Previous experience in a medical or healthcare setting is preferred.
Knowledge of medical terminology is a plus.
Ability to handle sensitive information with discretion.
Willingness to learn and adapt to new technologies.

Skills

Proficient in medical office software and electronic health records (EHR).
Strong customer service and communication skills.
Ability to manage multiple tasks efficiently.
Knowledge of healthcare regulations and patient confidentiality.
Basic accounting and billing knowledge.
Familiarity with medical terminology and procedures.
Strong attention to detail and organizational skills.
Ability to work collaboratively in a team environment.

Fakih IVF

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