Summary/Objective

The Women’s Health Coordinator (WHC) is responsible for coordinating maternal and women’s health care to achieve the best possible health results for mothers and newborns. The WHC will help coordinate maternity services, prenatal education programs, gynecological care coordination, addressing social factors, connecting to resources, and hospital coordination. The WHC works closely with the Pediatric Care Coordination team to ensure proper transition of care.

Essential Functions

Ensures pregnant women are obtaining prenatal care, and consistently making prenatal appointments
Performs Non-Stress Test per doctor’s orders, monitoring fetal wellbeing
Reinforces visit summary instructions from various service providers
Assists with referrals to WIC, Maternal/Fetal Medicine, requests for durable medical equipment, etc.
Assists in obtaining pre-birth selection forms and entering information into the Indiana State database
Obtains initial medical and obstetric history, provides pregnancy related education for prenatal patients
Assists patients in making informed decisions regarding family planning options by providing effective education and resources
Provides education and resources regarding women’s health conditions
Assists clinical staff by performing free pregnancy tests, covering lunch/breaks, etc.
Keeping open and ongoing communication between patients, their families, and healthcare providers
Assists at developing educational classes and programs for at risk pregnant women at NorthShore and our servicing communities
Train and educate patients and their families on care coordination, creating SMART goals, available organizational and community services, and self-management techniques
Completes proper documentation in patient medical records, as well as productivity managing software
Maintain Indiana Child Passenger Safety Technician certification by completing seat safety checks, education and installations
Attends staff meeting, department training/meetings, etc.
Promote NorthShore services to patients and families and assist with transition of care to the Pediatric Care Coordination team
Coordinate access to prenatal care and linkage to services that include medical home health, healthy eating, centering classes, breast feeding classes and other services based on client needs
Other related duties assigned by the Care Coordination Manager

These essential functions are a summary of the primary duties and responsibilities of the position and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at the management's discretion.

Competencies

Planning and strategic foresight
Responsible Decision Making
Integrity and accountability
Innovation and creativity
Adaptive and flexible
Leadership, teamwork, and conflict resolution
Professionalism and work ethic
Empathy

Work Environment

Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive.

Travel

Travel outside of Northshore locations will be rare for this position.

Required Role Qualifications

Minimum required education per state of Indiana/HRSA
Certified/Registered Medical Assistant
Two years of experience working within a healthcare setting
Ability to obtain Indiana Child Passenger Safety Technician Certification within 1 year of hire Ability to obtain Neonatal Stress Test Certification within 90 days (about 3 months) of hire

Preferred Role Qualifications

Registered nurse with valid licensure in the State of Indiana.
1+ year experience as a Registered Nurse in Maternity, Labor and Delivery, OB or related specialty area
Bilingual in Spanish

Required Skills

Ability to analyze situations and solve problems at strategic and tactical levels
Excellent interpersonal and customer service skills
Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
Practiced at organization and planning
Employ Critical thinking and problem solving
Maintains composure and operates with emotional intelligence
Ethical reasoning and decision-making
Strong attention to detail
Receptive and responsive to feedback
Excellent verbal and written communication skills
Time management, prioritization, and sense of urgency Proficient with Microsoft Office Suite or related software

Physical, Visual, and Audible Requirements

Physical Requirements

Activity

Occasionally (1 -33%)

Frequently (34-66%)

Continuously (67-100%)

Sitting

Walking

Standing

Bending

Squatting/Crouching

Climbing

Kneeling

Twisting/Turning

Hand dexterity/Fine Motor Manipulation

Lifting 0 – 50lbs

Lifting 50+lbs

Carrying 0 – 50lbs

Carrying 50+lbs

Pushing 0 – 300lbs

Visual & Audible Requirements – Employee mark an “x” for “YES” or “NO”

Activity

Yes

Can see without corrective eyewear

Can differentiate colors/see color differences clearly

Can hear without hearing assistance

I acknowledge that I may be exposed to infectious and contagious diseases.
I acknowledge that I may be in contact with patients under a wide variety of circumstances.
I acknowledge that I can handle and respond to emergency or crisis situations per NorthShore Health Centers facility plans, protocols, and procedures.
I acknowledge that I may occasionally be subject to irregular working hours.
I acknowledge that I may be required to wear personal protective equipment (PPE) as necessary.

Reasonable accommodations can be made to enable people with disabilities to perform the essential functions of the job described.

Northshore Health Centers Inc jobs

Womens Health Care Coordinator

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