Northern Manhattan Perinatal Partnership (NMPP) a maternal and child health agency located in Central Harlem seeks a Doula Program Coordinator (DPC). NMPP assists pregnant women with their reproductive life cycle. NMPP provides case management, advocacy and coordination of care to include doula services pre and post birth to support expecting and post partum mothers.

The Doula will work in collaboration with the the management of the Doula Program at NMPP and New York Presbyterian (NYP) Hospital at the Columbia and Cornell Campuses. The DPC will provide day to day support to the Post Partum Doula Program. She/he will review and manage patient referrals, as well as conduct the initial outreach to educate the referred patients to services. The DPC will provide the referrals to the team of doulas and work closely with the Care Team, which may include doctors, nurses, and other clinical staff. The DPC will work on site at NMPP and at NYP community clinics.

Responsibilities

* Supervise two full time postpartum doulas

* Conduct one-on-one outreach NYP waiting rooms

* Receive, review, and process referrals

* Conduct initial outreach calls to patients to obtain consent for services

* Match doulas with referred participants

* Communicate with the care team members ( doctors, nurses, clinical staff)

* Connect patients to educational classes , send reminders and track attendance

* Review doula notes in Epic and update patient status

* Train new doulas and conduct Epic system refreshers

* Attend and support weekly huddles with program managers

* Participate in monthly huddles, interagency collaboration, and staff meetings

* Review invoices for accuracy

* Document agendas and meeting notes

* Provide doula support when needed

* Facilitate doula support groups

MINIMUM QUALIFICATIONS AND EXPERIENCE

* 1-2 years experience in program coordination or similar experience

* Doula educated or trained strongly preferred

* Excellent interpersonal, engagement and communication skills.

* Ability to show empathy, support and cultural understanding

* Bilingual English/ Spanish

* Ability to communicate in writing and verbally in both languages

* Computer and internet literate

* Knowledge of and experience in Microsoft Office skills

* Epic experience preferred

* Bachelors degree in Human Services, Social Work, Psychology or any closely related field.

* Strong written and verbal skills

NMPP is an equal opportunity employer

Job Type: Full-time

Pay: $75,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Paid sick time
Paid time off
Paid training
Parental leave
Professional development assistance
Retirement plan
Vision insurance

Language:

English (Required)

Shift availability:

Day Shift (Required)

Ability to Commute:

New York, NY 10027 (Required)

Ability to Relocate:

New York, NY 10027: Relocate before starting work (Required)

Work Location: In person

NORTHERN MANHATTAN PERINATAL PARTNERSHIP jobs

DOULA PROGRAM COORDINATOR

Subscribe to New Job Opportunities