Job Overview
Wesley Chapel Woman’s Care is a busy, growing OB/GYN office that aims to educate and facilitate optimal women’s healthcare. The ideal Patient Care Coordinator will have excellent phone and communication skills, able to work independently, a strong attention to detail, and the ability to multitask in a fast-paced environment. This is an excellent opportunity for someone looking to gain experience in the medical field and make a positive impact on our patients’ experiences. The ideal candidate will possess strong organizational skills, a compassionate demeanor, and a solid understanding of medical terminology.

Responsibilities:

Answer phones with exceptional quality customer service skills.
Schedule appointments and review medical records using EMR.
Insurance verification
Respond to patient requests with confidence regarding medical services, insurance policies, prescription requests, patient referrals, record request, and general inquiries.
Identify patient needs & resolve problems by clarifying the issues to implement the best solution.
Be an accountable and reliable team member.
Meet regularly to review performance metrics, goals, and outcomes.

Skills

Familiarity with medical terminology is essential for effective communication within the healthcare environment.
Strong interpersonal skills to foster positive relationships with patients and team members alike.
Ability to multitask effectively in a fast-paced environment while maintaining professionalism.
Customer service: 2 years (Required)
Electronic Medical Records experience: 1 year (Required)
Phone skills: 2 year (Required)
Knowledge of insurance verification (Required)

This position offers an opportunity to contribute significantly to patient care while working in a collaborative healthcare setting. The Patient Care Coordinator will be instrumental in enhancing the overall patient experience through dedicated support and coordination.

Job Type: Full-time

Pay: $16.50 - $19.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Language:

Spanish (Preferred)

Ability to Commute:

Wesley Chapel, FL 33544 (Required)

Ability to Relocate:

Wesley Chapel, FL 33544: Relocate with an employer provided relocation package (Required)

Work Location: In person

Wesley Chapel Woman's Care jobs

Patient Care Coordinator

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