We are looking for a Medical Receptionist to join our team and provide administrative support to our Ob/Gyn office. The successful candidate will be responsible for greeting patients, scheduling appointments, verifying insurance, answering phones, filing paperwork, and other administrative tasks. The ideal candidate will have excellent customer service skills, an eye for detail, and the ability to work in a fast-paced environment and is comfortable using electronic medical records.
Responsibilities:
- Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
- Schedules appointments for the physicians and to optimize patient satisfaction, provider time and most effective use of examining and treatment rooms. Prepares a daily schedule of examinations for each provider.
- Retrieves patient files from the EHR or if paper chart, from the cabinet, checks for the correct sequence of papers, inserts new patient record forms, and places files in sequence for physician examination or treatment.
- Endeavors to keep patients on schedule by reminding provider of service delays.
- Assists ill or distraught patients as necessary. Telephones EMS, taxis or family members when necessary for transportation.
- Maintains reception area in a neat and orderly condition.
- Assists patients with insurance papers and billing questions.
- Opens and sorts office mail. Delivers outgoing mail to the post office at end of day.
- Participates in the medical office emergency routine when required. Summons ambulance or EMS or assists other staff members as needed.
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- On-the-job training
- Paid time off
- Paid training
Work Location: Hybrid remote in Myrtle Beach, SC 29588
