Total 4 Vacancies open for vasant lok Delhi, Rohini Delhi, Noida and Ghaziabad.
India IVF Fertility is seeking a dynamic and empathetic Sales Counsellor to join our team. This role is crucial in guiding our patients through their IVF journey by providing financial counselling and ensuring a smooth and satisfactory experience at our clinics. You will be responsible for understanding patients' financial concerns, offering solutions, and converting inquiries into confirmed IVF treatments.
Key Responsibilities:
- Financial Counselling: Provide face-to-face financial counselling to patients, helping them understand the costs involved in IVF treatment and offering customized payment plans.
- Conversion: Effectively communicate the benefits of our IVF packages to potential patients, with the goal of converting inquiries into confirmed treatment plans.
- Patient Grievance Handling: Address and resolve patient grievances promptly, ensuring patient satisfaction throughout their journey with us.
- Patient Relationship Management: Build and maintain strong relationships with patients, ensuring they feel supported and informed throughout their treatment process.
- Collaboration: Work closely with the medical team to ensure a seamless patient experience and address any financial or administrative concerns.
Key Qualifications:
- Experience: 2-5 years of experience in financial counselling, preferably in a healthcare or IVF setting.
- Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex financial concepts in a simple and empathetic manner.
- Sales Skills: Proven track record in sales or counselling roles, with the ability to convert inquiries into confirmed sales.
- Problem-Solving Skills: Strong ability to handle patient grievances and ensure high levels of patient satisfaction.
- Empathy: A caring and empathetic approach towards patients, understanding their emotional and financial concerns.
Keywords:
- Financial Counsellor
- IVF Financial Advisor
- Patient Relationship Manager
- Healthcare Sales
- IVF Counsellor
- Patient Grievance Handling
- Healthcare Financial Consultant
- IVF Package Sales
- Patient Satisfaction
- Fertility Treatment Advisor
Why Join Us?
- Impactful Role: Play a key role in helping couples achieve their dreams of parenthood by guiding them through the financial aspects of IVF treatment.
- Supportive Environment: Work in a caring and supportive environment where patient satisfaction is the top priority.
- Career Growth: Opportunities for professional growth and development within the organization.
