Job Summary
The Breast Admin Coordinator will work closely with the breast imaging team, handling administrative tasks such as managing notification letters, following up on patient notifications, and obtaining medical records for mammograms and exams performed outside our Sanitas facilities. They always model exemplary compassion and excellent customer service to all patients, understanding they are dealing with the lives of patients who are ill. The coordinator’s successful performance is directly linked to the overall success of the entire breast imaging team, customer service performance levels, and improvement of overall patient experience
Essential Job Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Managing the notification letter process for all mammograms and ultrasounds performed at our Sanitas facilities.
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Facilitating the report process to ensure patients are notified about their results.
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Collaborating with the team to maintain accurate patient records, including medical history, consent forms, and other relevant documents.
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Managing and organizing patient data in compliance with healthcare privacy regulations, such as HIPAA.
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Ensuring the efficient flow of patients within the breast imaging department to minimize wait times.
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Collaborating with imaging technologists and breast coordinators to maintain the quality of breast imaging exams.
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Staying updated on the latest guidelines, regulations, and best practices related to breast imaging, such as those from the American College of Radiology (ACR).
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Ensuring the breast imaging department adheres to all applicable laws and standards for safety and quality.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Required Education
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High school diploma required.
Required Experience
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Minimum of 1 year experience in outpatient diagnostic imaging facility or hospital required.
Required Licenses and Certifications
Required Knowledge, Skills, and Abilities
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Knowledge of breast imaging procedures and equipment.
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Familiarity with healthcare regulations, including HIPAA.
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Excellent communication and interpersonal skills.
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Organizational and multitasking abilities.
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Compassion and patience when dealing with patients.
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Detail-oriented with strong record-keeping skills.
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Ability to work effectively in a team and collaborate with various healthcare professionals.
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Deep understanding of the Value Based Healthcare Model and Healthcare ecosystem including an ability to develop and implement innovative solutions that drive optimal outcomes for partners.
Preferred Qualifications
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Prior experience in a healthcare or medical office setting is highly preferred.
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Bachelor's degree in a healthcare-related field preferred.
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Demonstrated experience and knowledge of eClinicalWorks and MedHost is preferred.
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Demonstrated experience and knowledge of PACS is preferred.
Financial Responsibilities
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This position does not currently have financial responsibilities.
Budget Responsibilities
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This position does not currently have budget responsibilities.
Languages
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Advanced English is required.
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Spanish and Creole are preferred.
Travel
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Environmental Conditions
Inside: The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
Physical/Environmental Activities
Please confirm for the following questions if these working conditions are encountered Occasionally (1-33% of time on the job), Frequently (34-66% of time on the job), Constantly (67-100% of time on the job), or Not Applicable N/A
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Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). Not Applicable N/A
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May be exposed to outdoor weather conditions of cold, heat, wet, and humidity. Not Applicable N/A
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May be exposed to outdoor or warehouse conditions of loud noises, vibration, fumes, dust, odors, and mists. Not Applicable N/A
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Must be able to ascend and descend ladders, stairs, or other equipment. Not Applicable N/A
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Subject to exposure to hazardous material. Not Applicable N/A
INDCORP
