JOB OVERVIEW:
We are currently seeking a highly organized, efficient, and detail-oriented Medical Office Assistant (MOA) on a full-time basis to provide support to DREAM Fertility. This is an excellent opportunity for someone looking to expand their knowledge and experience in a specialized clinical setting focused on high-quality fertility care.
Key Responsibilities:
- Serve as the first point of contact for patients, offering clear instructions and compassionate support throughout their visit, ensuring smooth flow of information for effective patient care.
- Accurately collect, verify, and update patient demographics, health records, and referral information in various systems.
- Patient scheduling/re-scheduling and confirmations via phone and in person for office appointments, clinics and surgeries.
- Processing new referrals and other information.
- Prepare rooms for patient appointments and procedures.
- Perform a variety of administrative duties such as billing assistance, inventory tracking, faxing, scanning, filing, and organizing reports and documentation.
- Uphold patient confidentiality and adhere to professional ethics and standards of care.
Qualifications:
- Completion of a recognized Medical Office Administration Diploma (or equivalent)
- Proficiency in Electronic Medical Records (EMR) systems and other computer systems.
- Knowledge of medical terminology, procedures, and documentation.
- Excellent knowledge and adherence to PHIPA and all legislation related to patient and medical records privacy and compliance.
- Excellent organizational and time-management skills.
- Ability to work independently and enthusiasm for being part of a functional team.
- Strong communication skills, both written and verbal.
- Strong attention to detail and data entry accuracy.
- Must be flexible with changing priorities and willing to adjust work schedule to meet physician’s “In Clinic” days.
- Must be able to consistently work five days per week.
- Must have completed all internal training assigned in Citation (HR Downloads).
Additional Information:
- Previous experience working in a fertility clinic, OB/GYN specialist’s office, or Women’s Health is considered an asset.
- Previous experience with EPIC is considered an asset.
- All employees are required to work in compliance with the Occupational Health & Safety Act and its regulations.
- All employees are required to work in compliance with PHIPA legislation; understanding and having a deep respect for patient privacy and data protection.
- Position start date is expected to be December 2025.
- MOA hours will be based on five days per week Monday and Friday, 9:00 AM to 5:00 PM. Shift times may vary from time to time depending on patient load and operational needs.
- Must be legally entitled to work in Canada.
Application Deadline: Thursday, November 20, 2025, at 4:00 p.m.
Applications to be submitted via email to: HR@oshawaclinic.ca
Thank you for your interest in employment opportunities with the Oshawa Clinic Group.
Job Types: Full-time, Permanent, Casual
Pay: $21.31-$24.60 per hour
Benefits:
- Extended health care
- Paid time off
Work Location: In person
