About Us
Bay Area Physicians for Women is a well-established OB/GYN practice in Mobile, AL, dedicated to providing compassionate, high-quality care to women throughout every stage of life. We’re a fast-paced, patient-focused clinic looking for a reliable and personable Front Desk Receptionist to join our team.
Position Summary
The Front Desk Receptionist is often the first point of contact for our patients. This position requires a warm, professional demeanor, attention to detail, and the ability to multitask in a busy medical office environment. You’ll work closely with our clinical and billing staff to ensure every patient has a positive experience from check-in to check-out.
Responsibilities
- Greet patients and visitors with warmth and professionalism
- Check patients in and out using our EMR system (Greenway PrimeSuite experience a plus)
- Verify insurance and collect copays
- Update and maintain accurate patient information
- Answer and route phone calls promptly and courteously
- Ensure proper completion of patient forms and paperwork
- Maintain confidentiality and comply with HIPAA regulations
- Support the front office team with daily administrative and clerical tasks
Qualifications
- Previous medical office or front desk experience preferred (OB/GYN experience a plus)
- Excellent communication and customer service skills
- Strong organizational and multitasking abilities
- Proficient in computer use and comfortable learning new software
- Dependable, punctual, and professional
- High school diploma or equivalent required
Schedule & Compensation
- Monday–Friday, 8:00 AM–5:00 PM
- Competitive pay based on experience
- Benefits available after 90 days (medical, dental, vision, paid holidays, PTO)
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
