Indira IVF Bangladesh Ltd is looking for Receptionist
Job Description / Responsibility
- Ensure all appointments sent in system are confirmed with an outcall to invite patients for Centre visit
- Ensure appointments confirmed are in line with Center head availability
- Manage calls, receive & pass on relevant messages to the concerned personnel
- Address patient grievances & communicate the same to PX team and CH when needed
- Monitor online reviews & communicate negative feedback to PX team and CH
- Handle MIS on a daily basis & report to the concerned authority as and when needed
- Ensure Front Office is always a clean & safe environment, manage equipment and adhere to SOPs & other company norms with integrity towards all stakeholders
- Participate and contribute in quality improvement initiatives to ensure better performance and achieve business objectives
Educational Requirements
- Bachelor/Honors
- Skills Required: Front Desk, Receptionist/ Front Desk, Patient management, patients Care
Experience Requirements
- 1 to 5 year(s)
- The applicants should have experience in the following business area(s):
- Hospital,Clinic,Healthcare Startup
Salary
- Tk. 25000 - 40000 (Monthly)