Clerical/Scheduling Professional

Alliance OBGYN • East Lansing, MI, US • 1w ago

Front Office Staff Member

Duties:

- Greet and welcome guests in a friendly and professional manner
- Answer phone calls, take messages, and direct calls to appropriate individuals
- Check-in and check-out guests, ensuring accuracy of information and providing necessary assistance
- Handle guest inquiries, requests, and complaints promptly and professionally
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as filing, data entry, and document preparation
- Coordinate and schedule appointments or reservations as needed
- Provide general support to management and staff

-Answer and manage phone calls

-Schedule appointments

-Medical records management

-Referral management

Qualifications:

- Previous experience in a front desk or customer service role preferred
- Strong communication skills, both verbal and written
- Proficiency in using computer software such as QuickBooks for managing financial transactions
- Excellent organizational skills with the ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling paperwork and data entry
- Ability to maintain confidentiality of sensitive information
- Knowledge of clerical procedures and office equipment operation
- Familiarity with medical or dental office procedures is a plus

At our company, we value our employees' contributions and provide opportunities for growth. Join our team as a Front Desk Agent and enjoy a supportive work environment.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits: