Job Title: Scheduler
Location: Ocala, FL
Company: Radiology Associates of Ocala
Employment Type: Full-Time
About Us:
Radiology Associates of Ocala is a trusted leader in diagnostic imaging, recognized as a Breast Imaging Center of Excellence by the American College of Radiology. We deliver state-of-the-art imaging services in a welcoming, patient-centered environment. Our team is the heart of our success, fostering a culture where employees feel valued, supported, and empowered to grow. Join us and be part of a collaborative, purpose-driven team making a real impact in our community through innovative healthcare.
Why Join Us?
We are committed to providing high-quality imaging services in a caring, comfortable, and professional setting. Our employees play a key role in creating an outstanding patient experience, and we promote a supportive and inclusive team culture.
Job Summary:
We are seeking a full-time Breast Scheduler to coordinate imaging appointments for referring physicians and patients. This role requires excellent customer service skills and attention to detail to ensure a smooth scheduling process and a positive patient experience.
Key Responsibilities:
Answer multi-line phone system courteously and professionally, routing calls as needed
Schedule imaging appointments across multiple clinical sites, ensuring appropriateness of exams based on ordered diagnosis and established protocols
Accurately enter patient demographics and insurance information into the RIS system
Assist patients with scheduling, answer inquiries, and provide a welcoming first impression
Resolve conflicting or missing orders by coordinating with referring physicians, supervisors, or lead technicians
What You’ll Need to Be Successful:
High school diploma or GED required
Minimum of one year of experience, preferably in a medical office setting
Knowledge of radiologic procedures and medical terminology is desirable
Strong computer and customer service skills
Employee Benefits:
Paid Time Off
Paid Holidays
Affordable Medical, Dental, and Vision Plans
Paid Life and AD&D Insurance
Employee Assistance Program (EAP)
Employee Recognition Program
Corporate Discounts
401K Program
Employee Referral Bonus Program
Additional Information:
Radiology Associates is an Equal Opportunity Employer and complies with all federal, state, and local anti-discrimination laws and regulations
Drug-Free & Tobacco-Free Workplace
This organization participates in E-Verify to confirm employment eligibility in the United States