Company Overview
The Women's Health Center of Southern Oregon is a dedicated OBGYN clinic committed to providing comprehensive healthcare services to women. Our focus is on delivering high-quality care in a supportive and compassionate environment.
Summary
We are seeking a Front Office Scheduler to join our team at the Women's Health Center of Southern Oregon. In this role, you will be the first point of contact for our patients, playing a vital role in ensuring smooth operations and excellent patient experiences.
Responsibilities
- Greet patients and manage front desk operations efficiently.
- Schedule appointments and handle patient inquiries via phone and in person.
- Maintain patient records and ensure confidentiality.
- Assist with administrative tasks such as filing and data entry.
- Directing high volume multi-line phones.
- Obtaining patient demographic, financial, and clinical information.
- Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care.
- Warmly greeting and welcoming patients and checking them in for appointments, utilizing an EMR system and electronic patient intake software.
- Ensuring all patient intake is completed prior to appointment with provider.
- Optimizing patients' satisfaction by answering patient inquiries about intake questions and scheduling.
- Maintain cleanliness of reception area.
- Assist in maintenance of patient accounts by obtaining, recording, and updating personal, insurance and financial information
Requirements
- Experience in medical administrative support or front office roles preferred.
- Proficient in using electronic health record systems.
- Strong communication skills, both verbal and written.
- Ability to multitask in a fast-paced environment.
If you are passionate about women's health and possess the skills to enhance our patient experience, we invite you to apply for the Front Office Scheduler position today! Please note that training will likely take place at the WHC Ashland location for approximately six weeks.
Job Type: Full-time
Pay: From $18.50 per hour
Expected hours: No less than 36 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Work Location: In person
Job Type: Full-time
Pay: From $18.50 per hour
Expected hours: 36 per week
Benefits:
- 401(k)
- Health insurance
- Vision insurance
Work Location: In person
