Surgery Scheduler, Float - OBGYN (Santa Monica)

UCLA Health • Santa Monica, California, United States • $29 - $42 / hour • 1d ago

Description

As a Surgery Scheduler, float, you will be responsible for patient scheduling, admissions, and therapeutic procedures: obtaining insurance authorizations, answer, screen and respond to incoming calls, prepare all documentation, charts, encountering and other information needed for physician clinics, schedule patient needed appointments, x-rays, surgery, and tests. Prepare all necessary documents and forward to appropriate departments including insurance authorizations, charge documents and reconciliations and disability and worker’s compensation forms. Explain charges to patients and assist patients with billing questions, communicated directly with department billing and Physician Support Services. Serve as a liaison between patients, physicians, nursing units and other UCLA departments. Prepare daily, weekly and monthly reports, as needed. Responsibilities also include providing support in appointment scheduling, pre-registration, patient reception, cash collection and other related duties. The Surgery Scheduler will travel and work at department clinics throughout the community as assigned by the supervisor for coverage. Other duties, as assigned.

Salary Range: $29.42 - $42.14 Hourly

Qualifications

Required:

Demonstrated general knowledge of OB/GYN procedures and terminology
Demonstrated basic knowledge of third party insurances, government programs and other insurance agencies for purposes of assigning financial class codes and obtaining any necessary authorizations
Ability to research medical diagnosis and procedure codes in CPT Code book and ICD-10_CM code book
Demonstrated computer skills including word-processing, use of spreadsheets and data entry
Ability to understand and correctly use technical terminology, correctly identify and extract data from hospital records, enter data on flow sheets or in computer and maintain study records
Ability to understand and correctly use technical terminology, correctly identify and extract data from hospital records, enter data on flow sheets or in computer and maintain study records
Knowledge of Microsoft Office Programs including Word, Excel and Outlook
Skill and experience in composing clear and understandable written memos and reports using correct grammar
Skill in prioritizing assignments to complete work in a timely and accurate manner
Skill in communicating with patients, families and referring physicians with diplomacy
Ability to establish and maintain cooperative working relationships with physicians, residents, research associates, fellows, students and staff, as well as outside granting agencies
Superior typing skills to prepare correspondence, reports and other written materials with speed and accuracy
Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload and assignments, pressures of deadlines, and/or a heavy workload
Ability to work flexible hours and travel to department clinics, as assigned

Strongly Preferred: