Job Summary
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will play a crucial role in providing exceptional patient service and administrative support within a fast-paced medical environment, such as a Level I or Level II Trauma Center or Urgent Care facility. This position requires a strong understanding of medical terminology and the ability to manage patient interactions with professionalism and care.
Duties
- Greet patients and visitors in a friendly and professional manner.
- Schedule appointments and manage the patient flow efficiently.
- Collect patient information, including medical history and insurance details.
- Assist with coding and billing processes to ensure accurate patient records.
- Maintain confidentiality of patient information in compliance with HIPAA regulations.
- Answer phone calls, respond to inquiries, and provide information regarding services offered.
- Coordinate with healthcare providers to facilitate patient care and follow-up appointments.
- Ensure the reception area is clean, organized, and welcoming for patients.
- Utilize various systems for managing patient records and scheduling.
Skills
- Proficiency in medical administrative support functions, including knowledge of medical terminology.
- Strong interpersonal skills with an emphasis on patient care and service excellence.
- Familiarity with coding practices related to medical billing.
- Basic life support certification is preferred but not required.
- Experience working in urgent care or trauma center settings is advantageous.
- Ability to handle multiple tasks efficiently while maintaining attention to detail.
- Excellent communication skills, both verbal and written.
- Strong organizational skills to manage scheduling and patient records effectively.
Join our team as a Medical Receptionist where your contributions will directly impact the quality of care our patients receive!
Job Type: Full-time
Pay: $20.06 - $24.16 per hour
Expected hours: 40 per week
Benefits:
Work Location: In person
