Description:
Summary/Objective:
Courteously and efficiently operates the medical records department in ensuring the accuracy and confidentiality of patient records are maintained in the highest regard.
Essential Functions:
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Prepares folders and maintains records of new and returning patients.
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Courteously and efficiently assist patients, co-workers and outside entities with their needs when receiving requests for medical records.
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Organizes and files statistical data such as admissions, discharges, deaths, births, laboratory tests and results, and types of treatment given in appropriate patient chart.
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Verifies data in medical chart for completeness, accuracy and appropriate filing.
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Files records in designated areas according to applicable alphabetic and numeric filing system.
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Locates, signs out, and delivers medical records in an appropriate manner, as required by physician schedules and other requests.
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Operates computer to enter and retrieve data and type correspondence and reports.
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Keeps record of requests including name of requestor, address, and phone number.
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Ensures appropriately completed medical records release form is on file prior to releasing any information.
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Accurately logs and tracks receipt of payments for copies of medical records.
Other Duties/Responsibilities:
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Contributes to team effort by accomplishing related results as needed.
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Assist other personnel in the performance of their duties as assigned and as workload permits.
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Function as relief for other personnel in the office as appropriate and to facilitate co- workers’ absence in the office.
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Recognize and demonstrate cost-effective measures in utilization of supplies and equipment.
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Maintain strictest confidentiality of all company records, including verbal and written records.
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Other duties as assigned by Regional or Site Manager.
Knowledge/Skills/Abilities:
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Promote the mission, vision, and values of Galen Medical Group.
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Maintain confidentiality of all patient, medical, financial, and legal information.
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Report to work on time and as scheduled.
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Wear identification during work hours.
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Represent the organization in a positive & professional manner.
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Ability to handle difficult situations involving patients, physicians, or others in a professional manner.
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Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude.
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Comply with all organization policies and standards regarding ethical business practices.
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Participate in performance improvement and continuous quality improvement activities.
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Attend regular staff meetings and in-services as directed by your manager.
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Consistently demonstrate the value of team concept.
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Ability to manage multiple and simultaneous responsibilities.
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Complete assignments efficiently and in a timely manner.
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Understands and abides by OSHA, HIPAA & CLIA standards.
Requirements:
Qualifications:
Education:
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High school graduate or equivalent.
Experience:
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Prefer individual with two to three years’ medical records experience.
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Medical experience and terminology helpful but not required.
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Must be computer literate.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
