The Position
Our Sales team supports our customers by providing clinical information about products, educational information, clinical training programs and resources. We support healthcare providers and healthcare systems meet the goals of the patients in their communities.
The Women’s Health Customer Account Specialist supports customers by providing clinical information on our Company's products, as well as education, clinical training programs, and resources. They do this to support customer needs in an effort to help the provider or system meet the goals of their patients.
The Women’s Health Customer Account Specialist is the primary point of contact for a variety of customers within their assigned geography. These customers may include health care providers such as physicians, nurses, pharmacists as well as quality directors, LARC initiative personnel, and office managers. Within their geography there are a diverse set of health care locations that they will call upon in order to execute their role including: clinics, health departments, integrated delivery systems, and hospitals.
The Women’s Health Customer Account Specialist is a key member of the local Customer Team that works collaboratively with other Company field-based employees such as the Payer Account Executive's, IDS Account Executive's, Government Affairs Executive's and Women Health Account Executive's, as well as other members of the extended team.
Responsibilities
Engaging in balanced product sales presentations with Health Care Providers and Health Care Business Professionals to align customer needs and Company products in accordance with product labeling and professional society recommendations.
Providing our Company management with updates on customer needs as it relates to helping them improve patient health outcomes, customer feedback, marketplace dynamics, and progress towards quality goals.
Providing customers with key insights by keeping apprised of professional and health care environment knowledge through self-study of Company-provided scientific, product, and marketplace information, attendance at product workshops and conferences, as well as consistent and ongoing review of our Company's promotional materials.
Conducting Clinical Training Programs to deliver required training to customers in support of the utilization of our products.
Regularly monitoring their business performance against objectives using company-provided tools.
Developing a territory level business plan in accordance with Company policies, standards, and ethics.
Maintaining product knowledge and certification on the Company portfolio for which they are responsible.
Specifically:
Within select customer accounts, acts as the primary point of contact for the customer, meet with key customers/personnel to maintain an understanding of their current practice structure, business model, and key influencers (Managed Care Organization/payers, employers, state policy), and their patients’ needs. Identifies business opportunities and makes information available to relevant stakeholders to support the identified customer and organizational needs.
For select customer accounts, coordinate with our Company's customer team (Account Executives, Integrated Delivery System team, Solutions support teams, etc.) to outline customer strategy for interactions/relationships aimed at improved customer and patient support.
This territory covers: Key epicenters of Phoenix, AZ. It includes Southern and Eastern Phoenix locations. The ideal location to reside is within this territory.
Travel (%) depends on the selected candidate's location within the territory.
This position reports to Regional Manager.
Required Education, Experience and Skills
Required: BA/BS.
Demonstrated excellence in current or previous educational or professional roles.
Excellent interpersonal and communication skills.
Ability to work both independently and within a team environment.
Strong organizational and time management skills.
Valid Driver's license.
Preferred Experience and Skills
Ability to convey technical concepts accurately and clearly.
Previous sales, account management, consultative, or customer service experience. Ability to analyze metrics to assess progress against objective.
This territory covers Phoenix, Arizona. The selected candidate must reside within this territory.
Who We Are:
Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.
US and PR Residents Only
For more information about personal rights under Equal Employment Opportunity, visit:
EEOC Poster
EEOC GINA Supplement
OFCCP EEO Supplement
OFCCP Pay Transparency Rule
Organon is an Equal Opportunity Employer. We are committed to fostering a culture of inclusion, innovation, and belonging for all employees and job applicants. We ensure all employment practices are conducted without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, veteran status, or any other characteristic protected by state or federal law.
Search Firm Representatives Please Read Carefully
Organon LLC., does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Applicable to United States Positions Only: Under various U.S. state laws, Organon is required to provide a reasonable estimate of the salary range for this job. Final salary determinations take a number of factors into account including, but not limited to, primary work location, relevant skills, education level, and/or prior work experience. The applicable salary range for this position in the U.S. is stated below. Benefits offered in the U.S. include a retirement savings plan, paid vacation and holiday time, paid caregiver/parental and medical leave, and health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans.
Annualized Salary Range (US)
$85,000.00 - $144,100.00
Please Note: Pay Ranges are Specific to local market and therefore vary from country to country
Employee Status:
Regular
Relocation:
No relocation
VISA Sponsorship:
Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites.
Flexible Work Arrangements:
Shift:
Valid Driving License:
Hazardous Material(s):
Number of Openings:
1
Requisition ID:R534078
