Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Ottumwa Regional Health Center provides a wide range of health services, including emergency medicine, critical care services, medical/surgical, acute rehabilitation, obstetrics, and pediatrics, as well as specialty services such as cardiac catheterization, diagnostic and therapeutic radiological services, wound care, pain clinic, sleep lab, pathology, and so much more.
Where We Are:
Ottumwa is a center for “cultural and commercial development” known for its low cost of living, abundant recreation and entertainment, and outstanding education and healthcare facilities. You’ll find something new and exciting to do every day in Ottumwa where there is always a new adventure awaiting on the other side of the bridge.
Why Choose Us:
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Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
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Competitive Paid Time Off / Extended Illness Bank package for full-time employees
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Employee Assistance Program – mental, physical, and financial wellness assistance
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Tuition Reimbursement/Assistance for qualified applicants
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And much more…
Position Summary:
DUTIES INCLUDE BUT ARE NOT LIMITED TO
Monitor network and system performance and troubleshoot issues
Work with end users and department heads to identify needs and resolve issues
Manage end user accounts, permissions, access rights and storage allocations
Ensure regulatory compliance
Ensure the integrity and security of enterprise data and systems
Field, document and resolve help requests from end users
Fix, install, update, and upgrade end user equipment including PC’s, laptops, peripherals
Coordinate adds, moves, changes
Support core software/hardware systems
Other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
Working technical knowledge of PC operating systems including Windows 7, Windows 8 and Windows AD
and server versions including Windows Server 2003, 2008
Working technical knowledge of current network hardware, protocols and standards
Ability to troubleshoot PC and network issues (Hands-on troubleshooting experience)
Knowledge of applicable data privacy practices and laws
Ability to conduct research into technical issues and products as required
Strong written and oral communications skills
Good interpersonal skills
Analytical and problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment
Strong customer service orientation
Self-motivated
EDUCATION
College diploma or university degree in the field of computer science and/or 4 years equivalent work
experience preferred
EXPERIENCE
- Hands-on experience in the IT field preferred
Medical facility experience a plus
Minimum Qualifications:
EEOC Statement:
Ottumwa Regional Health Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
