CARE Fertility is a premier reproductive medicine practice committed to exceptional patient care. We are seeking a proactive, organized, and detail-oriented Assistant Operations Administrator to support the Operations Manager in optimizing clinic workflows, enforcing policies, and enhancing operational efficiency.
✔ A supportive team player who thrives in a fast-paced environment and excels at administrative tasks.
✔ Detail-oriented with strong organizational skills to manage schedules, records, and data.
✔ Comfortable assisting with policy enforcement and ensuring staff adherence to workflows.
✔ Eager to learn about medical office operations, with an interest in fertility, OB/GYN, or similar specialties.
✔ Proficient in technology, with a willingness to support EMR systems and practice management software.
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Assist the Operations Manager in monitoring patient scheduling, front-office procedures, and daily workflows.
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Coordinate with front desk, financial counselors, and clinical staff to ensure smooth operations.
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Track staff adherence to schedules and provide administrative support for productivity monitoring.
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Help maintain and update SOP documentation for front desk operations, patient check-in, and scheduling.
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Support the Operations Manager in conducting audits to ensure compliance with clinic policies.
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Assist in training staff on SOPs and workflows to maintain consistency across departments.
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Support the billing team with administrative tasks related to revenue cycle processes, such as organizing patient payment records.
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Compile financial data and reports for review with the Operations Manager.
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Assist with insurance credentialing by preparing and submitting documentation for provider enrollment with insurance networks.
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Provide administrative support during the implementation of EMR systems and healthcare technologies.
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Assist with staff training on EMR and practice management software, ensuring proper usage.
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Help troubleshoot minor technical issues and coordinate with IT or vendors as needed.
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Monitor and report on patient wait times, check-in efficiency, and front-office performance metrics.
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Assist in implementing quality control measures to maintain compliance with medical regulations.
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Support the Operations Manager in organizing team training sessions.
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Support facility credentialing by maintaining records, coordinating inspections, and ensuring compliance with accreditation standards.
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Assist in managing vendor communications, scheduling, and contract documentation.
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Help track business performance data and prepare reports for leadership review.
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Support the Operations Manager in identifying operational improvements and cost-saving opportunities.
✔ 2+ years of administrative experience, preferably in a medical office or healthcare setting.
✔ Strong organizational skills and attention to detail, with the ability to manage multiple tasks.
✔ Basic understanding of revenue cycle processes and patient financial interactions (preferred but not required).
✔ Comfortable using Microsoft Office, EMR systems, and practice management software (training provided).
✔ Excellent communication skills and a collaborative mindset.
✔ Eager to grow into a leadership role with mentorship from the Operations Manager.
Join a supportive team in a growing fertility clinic with a patient-first mission.
Competitive salary, health benefits, and opportunities for career advancement.
Gain hands-on experience in medical office operations and technology implementation.
- Play a vital role in ensuring seamless clinic operations and exceptional patient experiences.
How to Apply: If you’re an organized, tech-savvy professional excited to support a dynamic fertility clinic, we’d love to hear from you!
