Company Description
Genea Fertility SA combines more than three decades of experience, expertise and world-leading technology with an outstanding team of local specialists, nurses and scientists. Formed in 2023 as a partnership between Genea Fertility and Fertility SA, the clinic provides South Australian patients with outstanding care and fertility outcomes.
Job Description
Currently we are looking to hire a
Clinic Manager to join our team on a full-time basis. Overseeing the clinic operationally and commercially, this role will see you take on a range of duties including;
- Staff leadership and development
- Operational Management - oversight of multidisciplinary teams across the clinic, ensuring effective operations and identifying opportunities for improvement
- Supporting the growth of the clinic - working closely with BDM's, Doctors and leadership staff to identify opportunities and
- Doctor engagement - fostering relationships and ensuring smooth operations between our clinic and the specialists.
- Patient Experience - Responsible for the consistent delivery of an exception patient experience. Monitoring survey feedback and NPS scores, resolving escalations and implementing strategies to constantly lift the bar on service delivery.
Qualifications
We are seeking an
experienced Clinic Manager for this role, someone who has ran all facets of a medical practice including operations, commercials, doctor engagement and patient experience. Experience in IVF is essential.
This role presents a real opportunity to make a difference, we are looking for someone who can be proactive about building the clinic, uplifting patient care, strengthening doctor engagement and ensuring smooth operations with a focus on constant improvement
Additional Information
Why join Genea?
Roles like this don’t come along very often, if you’re looking for an exciting career move this could be just the opportunity to elevate your career to the next level. Plus, Genea is a pretty special place to work. Our staff tell us it is the people they work with that makes them stay, the Genea family. That, and our exceptional success rates!
And what's in it for you?
We know it's important to look after our staff, so Genea offers a number of perks including;
- Social club – Join up and you will be invited to attend regular events throughout the year. A great way to meet and socialise with the broader Genea family.
- Good for you - Genea's health and wellbeing program offering free fitness classes including HIT and Yoga
- Glow - Our online recognition and rewards portal. Access discounts at over 350+ retailers as well as accessing recipes, fitness classes and mindfulness sessions
- Learning and development – Ongoing opportunities for continuous education through Education Days, internal development, conference opportunities and companywide initiatives
- Certified Family Friendly workplace 2024/25 – including 12 weeks paid parental leave after 6 months regardless of gender, flexible work arrangements, access to parents at work for support, access to prima for support, breast feeding rooms and remote working opportunities.
- Flexible work model – with the opportunity to work between home & the office.
