Indira IVF Bangladesh Ltd is looking for Hospital Floor Incharge
Key Points
- Opportunity to work with leading service provider of IVF, Indira IVF Bangladesh Hospital.
- Good Salary package with other perks and benefits.
Job Description / Responsibility
Patient Service:
- Ensure a smooth patient lifecycle in the clinic using multidisciplinary strategies & achieve targets as required.
- Welcome patients and visitors by greeting individuals in person or on the telephone; answers or refers inquiries to the appropriate person or parties; completes check-in/out functions as directed
- Oversee flow of waiting areas, monitoring patient wait time and communicates delays to patients
- Ensure proper flow of file movement from reception till the patient checkout.
Documentation
- Maintain daily, weekly and monthly patients’ footfall, consult, registration, file and ET data with proper remarks.
- Ensure accuracy & safety of all written & digital patient medical records, available only to authorized personnel in MRD
- Procure incomplete information in medical records - review existing data, notify missing entries, track outstanding records, etc
- Retrieve all patient-related information from the system, as and when required
Human Resources
- To complete onboarding of all new joinees joined at center
- To upload the scan documents of new joinee in Z drive
- To coordinate for all activities/ queries related to HR for respective center
Miscellaneous
- Strive to increase centre footfall & visitor-conversion ratio and achieve targets as per centre standards
- Collaborate with marketing team; participate in successful execution of marketing activities
- Liaise with other staff & departments to accomplish overall objectives
- Ensure all procedures are carried out as per the SOP
- Ensure a clean and safe environment always
- Provide for and respect patients' privacy and confidentiality at all times
- Participate in Quality Improvement projects & trainings at the Centre level
- Participate in emergency drills along with other staff like CPR/fire drills
Educational Requirements
- Bachelor/Honors
- Skills Required: Coordination, Floor Management, patients Care
Experience Requirements
- 2 to 6 year(s)
- The applicants should have experience in the following business area(s): Hospital, Healthcare/Lifestyle product, Healthcare Startup
Job Location
Dhaka
