About The Role
Clinical Administrator - City Health
Fixed Term Contract role
CF East Melbourne, Jolimont (VIC)
The Clinical Administrator position supports the daily operations of all departments, patients and clients within the clinic theatre / day procedure environment. This role is a customer service-based position representing City Fertility as the first point of contact for most day surgery patients, providing a meet and greet and a friendly and empathetic phone manner. This role includes the responsibility for managing incoming calls, booking appointments, patient registration, providing comprehensive cost quotes individualised to the patients treatment plan and the billing of day surgery and IVF patients within Medicare and private healthcare guidelines. Along with day surgery billing, applicants with coding experience and/or qualifications will be highly regarded.