At
NewLIFE, we prioritize excellent patient care and strive for the highest success rates in fertility treatment. Our dedicated team works collaboratively to provide professional, patient-centered care that changes lives. If you're passionate about making a difference in reproductive health, we invite you to join our team.
The
Financial Services Representative (FSR) is responsible for managing insurance benefits, pre-authorizations, and financial clearances for all patients undergoing fertility treatments. This role ensures accurate financial planning, pre-certification of services, and effective communication with both patients and internal teams regarding financial arrangements.
Responsibilities - Insurance & Pre-Authorizations:
- Manage pre-certifications for fertility treatments, medications, and procedures, including IUI, IVF, TESE, MESA, FET, embryo biopsy, donor embryo cases, and gestational carriers.
- Verify insurance benefits and inform patients about coverage and self-pay options.
- Obtain authorizations for diagnostic tests such as HSG, sonohysterograms, semen analysis, MRIs, ultrasounds, and endometrial biopsies.
- Financial Coordination & Patient Communication:
- Provide financial counseling and discuss treatment costs with patients.
- Communicate financial clearance details to staff via Athena and ReSource systems.
- Monitor patient accounts, ensuring timely charge entry and billing accuracy.
- Follow up with patients regarding outstanding balances, co-pays, and payment plans.
- Scheduling & Coordination:
- Schedule and pre-certify surgical procedures, ensuring all pre- and post-operative visits are arranged.
- Coordinate with surgical centers and insurance providers for pre-approval.
- Collaborate with Central Billing Office (CBO) to resolve authorization issues and refunds.
- Administration & Compliance:
- Ensure patient consents and financial documentation are accurate and up to date.
- Maintain compliance with HIPAA regulations and confidentiality standards.
- Support and train new FSR team members as needed.
Qualifications
- 1-2 years of experience in healthcare insurance, medical billing, or financial services within a provider setting.
- Strong understanding of medical insurance, pre-authorization processes, and patient financial counseling.
- Proficiency in CPT and ICD-10 coding.
- Experience with electronic medical records (EMR) and medical billing software.
- Excellent customer service skills and ability to explain financial obligations clearly.
- Strong organizational skills with attention to detail.
Why Join Us?
- Opportunity to make a meaningful impact in patients’ lives.
- Collaborative and supportive team environment.
- Competitive compensation and benefits package.
Compensation: $20-22 per hour
At
NewLIFE, we prioritize excellent patient care and strive for the highest success rates in fertility treatment. Our dedicated team works collaboratively to provide professional, patient-centered care that changes lives. If you're passionate about making a difference in reproductive health, we invite you to join our team.
The
Financial Services Representative (FSR) is responsible for managing insurance benefits, pre-authorizations, and financial clearances for all patients undergoing fertility treatments. This role ensures accurate financial planning, pre-certification of services, and effective communication with both patients and internal teams regarding financial arrangements.
Qualifications
- 1-2 years of experience in healthcare insurance, medical billing, or financial services within a provider setting.
- Strong understanding of medical insurance, pre-authorization processes, and patient financial counseling.
- Proficiency in CPT and ICD-10 coding.
- Experience with electronic medical records (EMR) and medical billing software.
- Excellent customer service skills and ability to explain financial obligations clearly.
- Strong organizational skills with attention to detail.
Why Join Us?
- Opportunity to make a meaningful impact in patients’ lives.
- Collaborative and supportive team environment.
- Competitive compensation and benefits package.
Compensation: $20-22 per hour
At
NewLIFE, we prioritize excellent patient care and strive for the highest success rates in fertility treatment. Our dedicated team works collaboratively to provide professional, patient-centered care that changes lives. If you're passionate about making a difference in reproductive health, we invite you to join our team.
The
Financial Services Representative (FSR) is responsible for managing insurance benefits, pre-authorizations, and financial clearances for all patients undergoing fertility treatments. This role ensures accurate financial planning, pre-certification of services, and effective communication with both patients and internal teams regarding financial arrangements.
Responsibilities - Insurance & Pre-Authorizations:
- Manage pre-certifications for fertility treatments, medications, and procedures, including IUI, IVF, TESE, MESA, FET, embryo biopsy, donor embryo cases, and gestational carriers.
- Verify insurance benefits and inform patients about coverage and self-pay options.
- Obtain authorizations for diagnostic tests such as HSG, sonohysterograms, semen analysis, MRIs, ultrasounds, and endometrial biopsies.
- Financial Coordination & Patient Communication:
- Provide financial counseling and discuss treatment costs with patients.
- Communicate financial clearance details to staff via Athena and ReSource systems.
- Monitor patient accounts, ensuring timely charge entry and billing accuracy.
- Follow up with patients regarding outstanding balances, co-pays, and payment plans.
- Scheduling & Coordination:
- Schedule and pre-certify surgical procedures, ensuring all pre- and post-operative visits are arranged.
- Coordinate with surgical centers and insurance providers for pre-approval.
- Collaborate with Central Billing Office (CBO) to resolve authorization issues and refunds.
- Administration & Compliance:
- Ensure patient consents and financial documentation are accurate and up to date.
- Maintain compliance with HIPAA regulations and confidentiality standards.
- Support and train new FSR team members as needed.
Qualifications
- 1-2 years of experience in healthcare insurance, medical billing, or financial services within a provider setting.
- Strong understanding of medical insurance, pre-authorization processes, and patient financial counseling.
- Proficiency in CPT and ICD-10 coding.
- Experience with electronic medical records (EMR) and medical billing software.
- Excellent customer service skills and ability to explain financial obligations clearly.
- Strong organizational skills with attention to detail.
Why Join Us?
- Opportunity to make a meaningful impact in patients’ lives.
- Collaborative and supportive team environment.
- Competitive compensation and benefits package.
Compensation: $20-22 per hour
At
NewLIFE, we prioritize excellent patient care and strive for the highest success rates in fertility treatment. Our dedicated team works collaboratively to provide professional, patient-centered care that changes lives. If you're passionate about making a difference in reproductive health, we invite you to join our team.
The
Financial Services Representative (FSR) is responsible for managing insurance benefits, pre-authorizations, and financial clearances for all patients undergoing fertility treatments. This role ensures accurate financial planning, pre-certification of services, and effective communication with both patients and internal teams regarding financial arrangements.
Qualifications
- 1-2 years of experience in healthcare insurance, medical billing, or financial services within a provider setting.
- Strong understanding of medical insurance, pre-authorization processes, and patient financial counseling.
- Proficiency in CPT and ICD-10 coding.
- Experience with electronic medical records (EMR) and medical billing software.
- Excellent customer service skills and ability to explain financial obligations clearly.
- Strong organizational skills with attention to detail.
Why Join Us?
- Opportunity to make a meaningful impact in patients’ lives.
- Collaborative and supportive team environment.
- Competitive compensation and benefits package.
Compensation: $20-22 per hour
