Role Title:
Retail Sales Consultant
Business Area:
Carlow Store
About This Role:
We are looking for customer focused and target driven retail professionals to join our team. You will strive to ensure customers are assisted with their product needs in a friendly and simple manner. A focus on sales and clear concise communication is essential to be successful in this role. Our aim is to provide our customers with the best experience possible.As a part of this team, you will be responsible for bringing eir’s purpose of connecting for a better Ireland to life.
Why This Role:
Benefits of working at eir
- Continuous support, learning and opportunities for advancement
- Enhanced earning potential - including consistent opportunities to win one4all vouchers, mobile phones, annual leave days and other performance-related rewards
- Staff offer on Mobile/TV/Broadband of €29.99/month + free SIM - up to €600 annual savings
- Free eir Wellness Programme & Employee Assistance Programme with access 24/7, 365 days
- Employee Referral Scheme (€500 for a successful referral)
- Pension scheme contribution
- 22 days annual leave
- Generous family friendly policies, including fertility, pregnancy loss, menopause and others
- Commitment to Diversity and Inclusion
- Excellent paid leave benefits
- Maternity and sick leave benefits
- Discount for Laya healthcare
- Taxsaver tickets and bike to work scheme
Salary & Remuneration ( Part Time)
- €13.50 per hour + Competitive commission structure
- Earn on average of an extra €540 every month by hitting store targets and KPI’s
- €500 refer a friend bonus
Expectations From The Role:
What will joining the team look like?
When you first join eir, you will -
- Learn from a dedicated team who work tirelessly to ensure you are able, ready and comfortable to provide a great customer/ sales experience
- Full Cash handling and Sales experience provided with an aim at helping you hit your targets
As a Retail Sales Consultant, you will:
- Ensure customers feel supported while their queries are being resolved and proactively update them where required
- Understand our customers needs and provide them with a relevant mobile solution
- Meet individual/team targets and objectives
- Assist store manager in duties
- Administrative duties – stock control, cash management, data entry.
- To be aware and implement current and new policies and procedures.
- Be a continuous learner by keeping up to date with eirs mobile and broadband packages versus our competitors
Requirements For A Successful Application:
Who you are
- Excellent at listening and communicating with a diverse customer base
- Adaptable and willing to learn new skills in order to grow
- Ambitious and thrive in results-driven environments
- People-oriented, finding satisfaction in helping others and upselling on store products
- Communicate simply and clearly in a manner that invokes trust
- Have a keen interest in mobile phones
- 0- 2 years retail or sales experience is desirable, although relevant life experience will also be considered.