About CooperSurgical
JOB DESCRIPTION
CooperSurgical is a leading fertility and women's healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. CooperSurgical is at the forefront of delivering innovative assisted reproductive technology and genomic solutions that enhance the work of ART professionals to the benefit of families. We currently offer over 600 clinically relevant medical devices to women's healthcare providers, including testing and treatment options.
CooperSurgical is a wholly-owned subsidiary of CooperCompanies (Nasdaq: COO). CooperSurgical, headquartered in Trumbull, CT, produces and markets a wide array of products and services for use by women's health care clinicians. More information can be found at www.coopersurgical.com.
Responsibilities
Scope and Key Responsibilities:
- Commercial Strategy and Execution:
- Lead the development and execution of a global commercial strategy for Cryo and Digital Services (RIW, Cryo billing, shipping, and fertility preservation).
- Focus on sales growth and market penetration, ensuring that digital and Cryo services meet market demands and align with CooperSurgical’s overall business objectives.
- Develop and implement go-to-market strategies that increase sales of hardware, tags consumption, and software globally.
- Business Development & Market Expansion:
- Drive the expansion of Cryo and Digital Services into new and existing markets by identifying opportunities for growth and innovation.
- Collaborate closely with global marketing, Strategic Accounts, and product managers to create targeted sales campaigns and commercial roadmaps.
- Identify synergies across fertility services (Cryo, genomics, donor gametes) to enhance cross-service offerings and maximize revenue opportunities.
- Sales Leadership:
- Oversee the Business Development, Technical Sales/Subject Matter Experts, and Customer Success teams to drive results-oriented commercial execution.
- Lead high-level customer engagements and manage relationships with key stakeholders, including IVF customers, regulatory bodies, and industry partners, to secure and grow business relationships.
- Establish sales performance targets and ensure the team delivers on key sales objectives, including revenue growth, customer acquisition, and retention.
- Customer Success & Relationship Management:
- Ensure Cryo and Digital services continuously meet customer needs and adapt to industry trends.
- Oversee the Customer Success function, ensuring the delivery of exceptional service and post-sales support to drive customer satisfaction and loyalty.
- Build and nurture long-term relationships with key customers and partners, regularly engaging to understand evolving market needs.
- Sales Innovation & Digital Adoption:
- Lead the adoption of new digital tools, technologies, and automation within fertility clinics to enhance operational efficiency.
- Collaborate with global marketing, R&D and IT teams to ensure that innovations in Cryo and Digital services align with market requirements and are commercially viable.
- Drive internal and external education programs to promote the adoption of digital solutions and improve product utilization rates.
- Sales Performance Monitoring and Reporting:
- Regularly review sales performance metrics, including market penetration, revenue growth, customer satisfaction, and product adoption rates.
- Provide detailed reports to executive leadership on sales progress, market trends, challenges, and growth opportunities.
- Continuously assess the competitive landscape and make data-driven adjustments to the commercial strategy to maintain market leadership.
Travel: Up to 20% global travel required to support commercial efforts, develop team capabilities, and strengthen customer relationships.
Qualifications
Key Qualifications and Skills:
- Sales Leadership: Proven ability to lead high-performing commercial teams, with a track record of driving sales growth and achieving market share expansion.
- Commercial Strategy: Experience developing and executing commercial strategies in healthcare or fertility services, with a strong focus on revenue generation.
- Market Penetration: Ability to identify and capitalize on opportunities for expanding market presence, with expertise in creating go-to-market strategies that drive business growth.
- Cross-functional Collaboration: Strong collaboration skills, working across departments such as marketing, R&D, and customer success to deliver cohesive commercial strategies.
- Analytical Mindset: Data-driven approach to decision-making, with the ability to analyze market trends, sales performance, and customer needs to inform commercial actions.
- Stakeholder Engagement: Excellent communication skills and the ability to build and maintain relationships with customers, vendors, regulatory bodies, and internal stakeholders.
Experience:
- 10+ years of experience in sales, business development, or commercial leadership in digital services or technology innovation within healthcare, preferably in fertility.
- Demonstrated success in leading global sales strategies for digital and Cryo services with significant revenue targets.
- Experience with electronic witnessing, automation, or healthcare technology solutions is a plus.
Education:
- Bachelor's degree in business, healthcare, or a related field is required.
- MBA or an advanced degree in business or a related field is preferred.
Success Factors:
- The Global Head of Commercial for Cryo and Digital Services must be a commercially savvy leader who can drive results and scale the business. Success in this role requires a focus on market expansion, sales performance, and fostering strong customer relationships, all while managing the complexities of global operations. Effective leadership in innovation and cross-functional collaboration will be critical for driving sustainable growth.
As an employee of CooperSurgical, you'll receive an outstanding total compensation plan. As we believe your compensation goes beyond your paycheck, we offer a great compensation package, medical coverage, 401(k), parental leave, fertility benefits, paid time off for vacation, personal, sick and holidays, and multiple other perks and benefits. Please visit us at www.coopersurgical.com to learn more about CooperSurgical and the benefits of becoming a member of our team.
To all agencies: Please, no phone calls or emails to any employee of CooperSurgical about this opening. All resumes submitted by search firms/employment agencies to any employee at CooperSurgical via-email, the internet or in any form and/or method will be deemed the sole property of CooperSurgical, unless such search firms/employment agencies were engaged by CooperSurgical for this position and a valid agreement with CooperSurgical is in place. In the event a candidate who was submitted outside of the CooperSurgical agency engagement process is hired, no fee or payment of any kind will be paid.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $210,000 - $240,000. The actual base pay includes many factors, and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.
