PRINCIPAL ACCOUNTABILITIES (Job Specific Competencies):
I. Essential Functions/ Performance Standards
JOB KNOWLEDGE - The Extent To Which The Employee Demonstrates Technical And Professional Knowledge Of Job Requirements And Takes Personal Responsibility To Maintain And Improve That Knowledge:
- The employee is able to fulfill all of the requirements of the job assigned in a satisfactory manner as demonstrated by:
- Maintaining patient flow - obtaining chief complaint, height, weight, BP, LMP and giving provider reports according to clinic guidelines
- Assisting with procedures, providing chaperones for difficult patients and male providers
- Completing point of care testing when indicated, including urinalysis, pregnancy test, rapid trichamonas testing
- Cleaning and disinfecting rooms between patients
- Matching lab/imaging results to patient charts for provider review
- Completing school and work notes, WIC forms
- Sending normal lab and cytology results letters
- Stocking rooms
- Sterilizing instruments
- Stocking clinic forms and consents.
- Preparing prenatal packets
- Ordering medical supplies
- Helping maintain an orderly and clean work environment
- Respect and guard client confidentiality
- Other administrative and clinical tasks as assigned by the OBGYN Clinical Manager
QUALITY - The Extent To Which The Employee Performs Assignments Accurately And Completely, And Consistently Meets The Job Requirements With Minimal Supervisory Oversight And Follow-up:
- Adheres to the center/departmental policies, procedures, and regulations.
- Can be depended upon to meet established standards and achieve desired results.
- Pays attention to details in performing job.
EFFICIENCY - The extent to which the employee’s performance demonstrates an effective organization of assignments, meets expectations of volume and takes initiative to improve the systems that are responsible for the delivery of care and services.
- Shows ability to prioritize responsibilities in order to achieve desired results in required time frame.
- Takes responsibility for delivery of services as part of team effort in unit/department.
- Takes initiative in making suggestions for improvement of services.
- Meets deadlines without causing undue disruption.
- Utilizes human resources, time, and supplies efficiently.
HUMAN RELATIONS/COMMUNICATIONS - The Extent, To Which The Employee Contributes To a Positive Work Environment, Communicates Effectively And Courteously And Conducts Him/herself In a Manner Consistent With The Mission And Values Of The Dimock Center:
- Projects a positive attitude in professional and personal interactions in the work environment.
- Uses effective verbal and written communication skills.
- Cooperates with others, demonstrating respect and courtesy.
- Maintains professional behavior in stressful situations.
MATURITY/RESPONSIBILITY - The Extent To Which The Employee Demonstrates The Personal And Behavioral Characteristics Of a Mature Adult And Assumes Responsibility For His/her Job:
- Exhibits professional demeanor in tone of voice, appearance, and movement.
- Maintains a high standard of confidentiality regarding the patients, visitors, and co-workers.
- Demonstrates serious effort to improve job performance
ATTENDANCE: The extent to which the employee adheres to the center’s time and attendance policies and demonstrates flexibility in meeting scheduling needs of the department.
- Adheres to The Dimock Center’s policies regarding attendance and tardiness
- Follows policies related to work and breaks
- Assists in meeting scheduling needs in helping to cover for absences, emergencies, times of heavy workload, holidays, and vacations.
