The NICU Family Support Navigator provides educational information, comfort and support to families affected by a NICU stay through dissemination of written materials and beside teaching/group classes for both NICU parents and antepartum families with likely NICU admission. This position also participates in the Vermont Oxford Collaborative with the NICU Quality team. This person works closely with NICU staff, physicians, Obstetric High Risk, Labor & Delivery and Neonatal Nurse Practitioner staff.

Requirements:

Bachelor's degree (social work, education, nursing, public health or related field preferred)
Experience working with NICU patients and families.
Parent of previous Woman’s Hospital NICU patient preferred
Basic knowledge of the emotional and medical issues inherent in an NICU hospitalization

Responsibilities:

Serves as primary contact for March of Dimes regarding NICU Family Support program.
Implement resources developed for NICU family support and utilize evaluation tools to assess effectiveness and success of program. Work closely with the marketing department to develop and continually update materials for the program.
Administers and facilitates Parent Education hours, arranges guest speakers, provides NICU Sibling Education Programs, and distributes NICU family support materials and products as recommended by the March of Dimes.
Provides educational information, comfort and support to families affected by NICU (or potential) stay through dissemination of written materials and bedside teaching/group classes for both NICU parents and antepartum families with likely NICU admission.
Collaborate with NICU staff to implement NICU Family Support. Solicits, trains, and coordinates volunteers to provide support to NICU families.
Shares resources to support professional development around neonatal family- centered care.
Develops and facilitates a Family-Staff Advisory Council to implement the NICU Family Support Program.
Facilitates NICU support group through various modes of communication.
Organizes NICU family activities, such as Halloween costume contest, knitting classes, etc.
Cultivate and maintain relationships with NICU administrators, physicians, nurses, and social workers, as well as NICU families.
Participate in NFS National trainings, conference calls, and webinars.
Advocates for parents and their infants by bringing the perspective of the baby and families into all discussions and activities.
Perform other duties assigned by department management according to policies and procedures and the mission of Woman's Hospital.

Schedule:

Part-Time; Monday-Friday

Some travel and night/weekend classes may be required

Pay Range:

Hourly/ Non-Exempt

$18.93 - $26.74

A Work Experience with Purpose

Woman’s is one of the largest specialty hospitals for women and infants in the United States. We are recognized throughout the country for our innovative programs, and we pride ourselves in surpassing the expectations of those we serve. Providing exceptional patient care and creating exceptional patient experiences are at the center of what we do at Woman’s. Our team consistently exceeds state and national benchmarks for patient satisfaction.

Our employees, organizational culture, mission, vision, values, and benefits make Woman’s a best place to work. In fact, for the 17th year in a row, Woman’s has been recognized as a Best Place to Work by Modern Healthcare - making us the only healthcare organization to earn the distinction every year since the program’s inception. We are proud of the level of care our staff provides to our patients and each other.

If you have any questions or would like to connect with one of our recruiters directly, please e-mail hrjobs@womans.org.

We are an equal opportunity employer and value diversity and inclusion at Woman’s Hospital. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law.

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Family Support Navigator - NICU - Part-time - Days